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Reviews - Best Western Henley Hotel

Not Classified  Hotel Ratings explained
Tanworth Lane, Henley In Arden, B95 5RA
.Make your escape to the tranquil surroundings of Henley-in-Arden, and leave the stresses and strains of life behind as you enter the heart of Shakespeare Country! BEST WESTERN PLUS Henley Hotel is but 15 minutes from the National Exhibition Centre and Birmingham International Airport, so you can see the sights before you take a flight! Our accommodations provide the ideal venue for business or leisure, offering good value in a great setting. There are 27 ensuite guest rooms, all refurbished in 2012. Amenities for each room include a television, direct dial telephone, free Wi-Fi access, radio, a hospitality beverage tray and complimentary room service. If you're heading out, we're just 1 mile from the M40 and are well situated for trips to Warwick Castle, Stratford-upon-Avon, Drayton Manor Theme Park, Cadbury World, The National Indoor Arena, Central Birmingham and The Cotswolds. That's what we call modern convenience!
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Overall score Guest rating scores since September 2012 Customer recommendation
Guest Reviews Based on 13 reviews
  • Customer service
  • Cleanliness of accommodation
  • Quality of room
  • Value for money
  • Quality of food
  • Family friendly
65% recommended this accommodation to a friend 70% would stay again
Filter reviews by guests
  • Customer service
  • Hotel cleanliness
  • Quality of room
  • Value for money
  • Quality of food
  • Family friendly

Hotel to myself
I enjoyed my stay at the Henley Hotel - I was upgraded to a suite on arrival - probably because I was almost the only guest for the time I was there! I have heard that the regular rooms are smallish, and the suite was not huge, but very comfortable. The breakfast, evening meals and service were top notch - even though I was the only person at breakfast, a full choice of juices, breads, cereals etc., and cooked breakfast choices were available. I would have stayed again the following week,, but Christmas bookings meant the hotel was full then. Will stay there again, though.

Reviewed by
john lary

From Rochester, UK
Who stayed in December 2012

  • Customer service
  • Hotel cleanliness
  • Quality of room
  • Value for money
  • Quality of food
  • Family friendly

Best Western Henley-in-Arden
Very pleasantly surprised at the quality of this hotel. Upgraded to a suite which was a quite exceptional accommodation.

ManagementResponse

Dear Guest, Thank you for taking the time to write a review for our Hotel, we appreciate everything you say. We try to offer our guests a warm welcoming and comfortable stay. Nothing is more important to us than our guest’s satisfaction. We thank you for your comments and appreciate everything you have said. We do hope you’ll come back and stay with us again in the future. Sincerely Graham Waller General Manager of Henley Golf & Country Club and Henley Hotel

Reviewed by
D Doherty

From , England
Who stayed in October 2012

With colleagues

  • Customer service
  • Hotel cleanliness
  • Quality of room
  • Value for money
  • Quality of food
  • Family friendly

Short break
An excellent hotel, very pleased with the room which was clean and well equipped.
Staff were very friendly and helpful, nothing was too much trouble for them.
Breakfast was good and cooked to order.
I highly rate this hotel.

ManagementResponse

Dear Guest, Thank you for taking the time to write a review for our Hotel, we appreciate everything you say. I’m happy to hear your positive feedback regarding our staff, we try to offer our guests a warm welcoming and comfortable stay. Nothing is more important to us than our guest’s satisfaction. We thank you for your comments and appreciate everything you have said. We do hope you’ll come back and stay with us again in the future. Sincerely Graham Waller General Manager of Henley Golf & Country Club and Henley Hotel

Reviewed by
paul c

From Margate, England
Who stayed in September 2012

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