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92% would recommend it to a friend
Hotel had no food - was told that I was welcome to order a takeaway curry?. Room very small and very basic. Ensuite bathroom is a one piece moulded plastic glorified portaloo - smelt strongly of bleach covering something unpleasant. Carpet dirty. bed ok but sheet hardly covered mattress
Made to wait 20 minutes for checkout as one person was cooking the breakfasts and dealing with other tasks. Should be priced at no more than £40 per night even in the expensive South East. Better hotels at cheaper rates are available in this part of the world
Grubby and Outdated
We had the misfortune to stay two nights.
Having been there before about 25 years ago we expected a comfortable relaxing stay in an idyllic setting. How wrong we were. The only good thing left is the setting. Our room had peeling wallpaper and a very basic bathroom which had a musty smell. The extractor fan did not work and was clogged with dust. The 'restaurant' which used to be superb was run down with dirty carpet, stained and torn chairs and a leaking ceiling. I had the misfortune to sit on a soaking wet chair which my trousers immediately absorbed. The bar area was a little better although I suspect the subdued lighting helped a lot. The menu is limited and the same every day. Too tired to find anywhere else we ate there the first night. It was at best average and not good value. There are far better and more reasonable places in the local village. It looked like the whole place had not been touched since our last visit (25 years). The owner gave the excuse that they had bought The Mill about a year ago and were only very slowly doing it up due to lack of funds. It is not reasonable to expect paying guests to tolerate this sort accommodation. If we could have found somewhere else locally at short notice we would have done.
Stansted or bust!
Customer service/staff were excellent.
Would give them a 10 if poss!
Excellent Value country retreat
The Mill provides very good value accommodation with a freindly welcome, good food and drink and a relaxed atmosphere.
Its not the Ritz but the rooms are clean, tidy, comfortable and good value for money.
Homely and friendly enchantment
Our room was cosy and well laid out .
Warm and inviting . And the staff were genuinly welcoming and always went that
Extra mile to satisfy our needs. In my years of travel I have never met
Such staff and owners that were so genuinly pleasant welcoming helpfull and friendly
And the views from our room were stunning ....
Tranquil location but not too far from the major roads.
The family managing this listed building are working hard to provide a warm welcome and a high standard of service. We enjoyed a peaceful nights sleep and awoke to the dawn chorus, great. The mill, it's setting and the care from Richard and Miranda made out stay pleasant memorable. Many thanks to you both.
Absolutely love this place.
Food is superb, atmosphere is great and the hosts are just lovely.
Been couple of times now, and it's improving all the time. Lovely place for a quirky, something different type of break.
Just gets better!
4th visit now- Just such a nice relaxing place to stay.
And in a lovely area too if you enjoy walks.
A little difficult to find initially as the published post code takes you 2 miles away (so call first the a better one!), but this is a great find with real character.
The owner (Richard) gives a really warm welcome and creates a real "home from home" feel. The food is also very good and decent value for money - the best squid and chili dip I have ever tasted, cooked perfectly. A peaceful place to rest up with genuine people!
Great hosts, lovely place !
Great hosts, I was made to feel very welcome, my room wasn't so spacious and the shower / toilet was really small.
However, the shower itself was powerful and really hot - loved it. The towels and bed linen smelt lovely...really fresh. Overall this was great value and super service.