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93% would recommend it to a friend
A special evening away so I paid the additional money to upgrade to the top deck..
I wasn't informed that building works were being carried out along the corridor from our room. This included free Costa coffee ( 2 shachets only) and a bigger bed. Room and everything was lovely until the building work commenced at 8 am. We did complain and were refunded our upgrade amount so others please check before doing this.
Village Hotel Bournemouth
It was a nice clean quiet place id stay there again
Over Priced and Under Whelmed
Village Urban Resort Reading, A big chain with no personal touch.
From Arriving at the hotel it seemed an exercise for the staff to get more than the room price,
£2.50 to pay by credit card
£5.00 extra per day to use the gym (usually free at other chains)
Upgrade your room... for a fee. When paying nearly £100 a night i expect these little extras thrown in for free
It would also be nice to be acknowledged when you come in and out from the hotel but just blank looks. Room was nothing more than a standard £70 budget hotel which smelled of damp and mould stains around the bath/shower, the shower hose leaked so the bathroom was wet within few minuets and the one decent sized towel was not enough. The cheap hair & shower gel was a struggle to get out the pump and smelled so bad i would not was my dog in it. i thought id get a bit of luxury for the few extra pound but got a standard budget hotel
Very good room
Very good for everything except the pillows on the bed, they were paper thin.
First impressions are good on arrival , nice and spacious throughout.
Although the hotel is open to the public to use the sports facilities I didn't realise this when making a booking. Room was very good ,would have liked free entertainment of an evening as there is nothing to do only on set days.you need a car to get around as to far to walk to Bournemouth .overaul a pleasant stay ,but room for improvement.
Bank Holiday weekend
Rooms were clean and relatively modern looking, air con in our room was excellent.
the check in and out process was quick and efficient. the single lift could get busy at times. breakfast choice was excellent, although more staff are required to enable tables to be cleared quicker at busy times, and it did get quite stuffy on the Monday morning, remedied by a member of staff opening an exit door.
Very smart and comfortable hotel.
Ideal location just outside the centre of the town.
Really enjoyed our stay.
Only small issues was having to pick someones ball of blond hair out of the sink, and no spoons supplied with the tea and coffee. Other than that. It was a great hotel and we hope to use it again.