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50% would recommend it to a friend
Close to beach, slightly dated bedroom.
Very modern looking from the front, I was somewhat surprised at the the corridors and interior of the bedrooms as they were very dated.
The bathroom however was modern and clean. Towels and bed linen were clean, and location of the hotel was good. A short walk to the beach and not too far to the town centre.
Nice pool and spa with pleasant seating area
Our bathroom could have done with a new bath and shower.
Lovely breakfast but the bar food was expensive.
Dirty hotel, dirty room
Everything in the hotel was sticky and in need of a deep clean.
Didn't want to eat there because it was so filthy
no charger for razor.
big gap in bathroom ceiling. sunday meal was slop for cost. breakfast average. tables sticky. stair rail yucky. pool ok. no mint with lamb....no salad cream.
Lush hotel, excellent customer service, beautiful room and generally an outstanding hotel however, the window in our room was broken making it beyond beyond freezing and had we have been staying another night we would have had to have swapped rooms also the downstairs pool, bubble pool etc were very disappointing, they had 2 of the 3 lights were out and the cleanliness was awful, also the 2 large pools had no working bubbles as suggested.
Making the spa area a Big disappointment to be honest.
Short break near the sea.
The hotel itself is very smart with some luxurious features.
Ideal for couples wanting a zhort break near the sea. The room itself was to a good standard and breakfast was excellent. The staff were friendly and helpful. Our only negative is that the lift was not working and no alternative was available for those needing access via a lift.
Relaxing but a little shabby
Overall we really enjoyed our stay and the service was really great by all members of staff.
Whilst the hotel was clean, it seemed quite shabby and a bit run down, especially in some of the common areas - hallways, staircases etc were in need of a good lick of paint and general spruce up. We only had breakfast at the hotel, which was ok but nothing special - would have been nice to have better quality yoghurts and coffee that was a bit stronger than water!
Short stay break
On entering the hotel we saw the spa facilities and conservatory seating area which on closer inspection looked pretty grubby, however, we did not need or use these facilities.
We then went to the reception desk to check in to beet by two members of staff behind the desk. One was serving another customer and the other annoyingly seemed they were having along convo with their friend about the South of France (very irritating). Eventually, the children made enough noise and the male member became vacant and saw to our room allocation. There is no lift which was ok for us as we only had overnight bags. The interior of the hotel looked tired and needs a refurbishment job, however, I feel this hotel has changed hands several times and the owners would need to spend a substantial amount of money they may not get back. We had a family room that was spacious and the bathroom, very nice with spectate shower and whirlpool bath ( whirlpool out of order) and no plug. The male at reception went out of his way to source a plug for us. Complimentary water was greatly received. Bedding was abit old fashioned, sheet and brown blanket but rooms were toasty so didn't get cold. Breakfast in the morning was very nice, the usual full and continental breakfast buffet with a few breakfast kept the adults going until tea time. Conclusion, ok for a short stay and better than a premier inn which has a very high turnover of customers. Needs the Hallmark Directors to invest a lot of money to make this a modern four star hotel we would expect in 2015.
great for relaxation
we had the most amazing weekend ever,the Spa facility was superb!!!!!!
Our room was huge!.
Excellent value for money the only downside the wifi signal was bad from our room and the bath/shower was dates compared to the huge bathroom size!!