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Reviews - Hallmark Hotel Bournemouth West Cliff


Durley Chine Road, Bournemouth, BH2 5JS

Price From 166.79 AUD

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Customer Reviews

Our reviews are from genuine customers. We verify that the customer has stayed before leaving a review.


All reviews (89)

51% would recommend it to a friend


Customer service


Food quality

Room quality


  • M Ellis

  • February 2015


This hotel is within easy reach of town centre on foot but is an uphill gradient for the return journey.

Establishment was undergoing some maintenance programs so the lift was out of action so entailed a climb up quite a few flights of stairs. Appeared to have good spa facilities but did not use these so cannot comment on them. Hotel seems popular with groups but not noisy during my stay. All the staff are friendly and accommodating. The food was good and the breakfast plentiful. Rooms have recently been refurbished and are fairly well equipped with generous proportions. I did have problems with the initial room I was allocated in that the flow rate from the hot taps was inadequate and cold but once this was pointed out to staff they were apologetic and moved us to another room. Although the flow from the hot taps wasn't great, it was at least hot.

  • martin M

  • February 2015

Budget hotel

Better than average budget hotel.

Friendly staff.

  • Mary-kate Barnes

  • January 2015

Hallmark Hotel & Spa Bournemouth

I felt that the staff were very friendly and helpful.

The hotel itself was immaculate and I was very impressed with my room.

  • m brown

  • January 2015

This is the second time we have stayed at this hotel.

We found the rooms very comfortable and well mantained. The staff where very friendly & helpful and will definitely go back again.

  • J Williams

  • January 2015

pleasant stay

pleasant stay, would stay again.

  • linda m

  • January 2015

Hallmark Hotel & Spa Bournemouth

A lovely hotel great staff and great food.

  • Nicole C

  • January 2015

First Class stay

Wonderful accommodation, great restaurant and friendly, helpful staff.

Thank you.

  • Tracey Page

  • January 2015

Was a lovely relaxing few days.

Room was big. Decor was basic. With few marks on ceiling. Bathroom door was hanging off and

Sink tap slow.

  • Mark Pearson

  • January 2015

Excellent Stay!

This hotel was ideally placed for the BIC and the friendly helpful reception staff were really great.

Only negative point was that the lift was out of action and the room was on the third floor. Which was ok for us but may have been a problem for older guests.

  • C Mead

  • January 2015

enjoyed stay

enjoyed stay at hallmark especially the spa and treatments