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63% would recommend it to a friend
Overall very good, excellent view and clean room, lovely bed!
Overall very good, excellent view and clean room, lovely bed, staff very friendly and cheerful, great location being just a shortish stroll from the beach and town, great to have a pool too.
I would definitely recommend this hotel, but just one slight comment about breakfast is a bit greasy for the fried stuff...
Arriving at the hotel we were greeted by the friendly reception staff, booked in with no problems.
The room was very wll equiped, the large bathroom was very clean.
Arrived at hotel to check in to find out their was a wedding on with disco at night which think we should have been told off when we booked then went to our room(130)to find we were right above the disco room,not wanting to waste the next day in bed we tried to go to sleep but was kept awake with the music plus still awake at 3am with people slamming doors and shouting in the corridor outside our door.we went down the next morning to reception to complain and was told we should have rung down to the night porter and told him.come Saturday night we thought it might be better as their was no disco but at 3.40am we were still awake again with the slamming off doors and shouting in the corridor so my wife did open our door and tell them to shut up as people were trying to sleep she then rang down to the night porter and he basically said he couldn't do anything about it and made no attempt to find out what was happening so when we checked out on sunday morning we complained again but by then our stay was over and my wife was so tired she was crying and just wanted to go home which ruined our 2 day stay.
could not have asked for better for what we needed
Two of us in Bournemouth for a concert at the bic wanting a cheap close by accommodation and that is what we got - excellent value for money.
Free parking, 10 minute walk to the bic and the shops, clean comfortable rooms. We didnt eat at the hotel so cannot comment on the food but as someone who often stays in hotels for work this was a good experience and the price was right
Great Hotel, convenient for all amenities in Bournemouth
Very friendly accommodating staff, great atmosphere, very relaxing stay.
Good position - an easy stroll to sea and shops.
value for money
nice clean room staff very helpful breakfast not to bad
Don't book a sea view or a dance event weekend
The sea view was blocked by scaffolding on the Russell- Cote building and the giant picture on the scaffold.
A weekend dance event took over the dining room for the weekend other hotel guests had to eat in awful conference room When mentioned to the Staff was told take it up with the hotel Director. Spoilt entire Saturday diner for us and the other guests
Room 319 Disappointment
I am the partner of Mr Swift, we booked the hotel from my email as I have booked hotels with late rooms in the past.
We were very disappointed as the room was nothing like the photo you shown. Those photos were of the newly refurbished rooms in the hotel. we were put in a room at the back of the hotel in the old part of the hotel. I complained that there was hair on the bath towel and the ledge over the top of the bed was dusty, the bathroom was old and had ingrained dirt on the bottom of the shower screen, I called house keeping, they did come to sort things out, which should have been cleadned properly before we were given the room as we had waited until 2pm The TV was hung in front of the mirror. The rear view wasn't very good. The room felt clostraphobic. No entertainment music was very low in the bar and a lot of older couples (we are in our 50s). Only two choices of draught beer which wasn't kept well the taste wasn't right plus too dear. I wasn't going to complain but I keep getting emails off you and the first hotel you are advertising is the Days Hotel which was our only holiday this year and cost a lot of money to us plus I don't want to keep being reminded about the disappointment. Regards S Swift and J Povah