87% would recommend it to a friend
Outstanding hotel in every way, perfect for our anniversary
First class will certainly book again
Though the food may be expensive, as other reviews have stated, the food was truly delicious and well worth the treat.
Lovely hotel and spa.
Well worth visiting . Don't let the external look of hotel put you off.
The fairly dated external look of the hotel may deter some guests, however, internally it's a completely different matter with reception, room and spa area all modern in appearance.
Staff were friendly and helpful.
Family room for five
We had a great time staying at North Lakes.
The staff were excellent. All five of us stayed in a family room which was brilliant as in many, many hotels family rooms only take four people or one of the beds is a cot. This room had bunk beds and a sofa bed. Our only criticism was that the sofa bed was uncomfortable for our 10 year old as the springs were sticking up. However, when we phoned room service they were happy to respond by provided a king sized duvet to fold under his sheet for more cushioning.
Fantastic family hotel
Excellent leisure facilities, accommodation and food.
Outstanding service with real attention to detail. Couldn't have been better
Excellent room great for kids, little extras for kids brilliant.
Named biscuit and little VIP robes a great idea. Swimming pool excellent !
North Lakes Hotel and Spa - Shire Hotels
Don't let the blue exterior fool you, the hotel is beautiful inside and amazing facilities.
We ate in the hotel and the food was excellent. A thoroughly enjoyable stay would definitely recommend staying here.
Overall excellent-cant wait to go back
Booked through laterooms and got a good deal for my family of 5.
We stayed in a family room with double bed, settee bed and a bunk, good sized room and the cookies on arrival for kids a nice touch. Breakfast very nice, staff helpful. Used the pool and steam room both great kids had a fab time, water nice and warm-hard to fault just wish we'd booked for 2 nights!!
Lovely experience would come back again
We stayed for 2 nights and booked a family room.
When we arrived in our room their was cookies with each of our kids names on them and mugs with hot chocolate and raisins for each of the kids. The night before easter they put Easter eggs on all kids beds. The swimming pool was great and the breakfast was amazing. The staff are so friendly and accommodating. I would definitely recommend this hotel. On a negative the family room was very small compared to other hotels I've stayed in but all the other experience made up for it