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86% would recommend it to a friend
Holiday Inn SLOUGH - WINDSOR
Good value for money.
Great Service - Ideal for our short stopover
The service was outstanding throughout our short stay.
The staff portrayed an air of pleasure as they looked after us, nothing was too much trouble. The check in procedure was swift and efficient and having read about the parking charge, that was no surprise either. The room was ideal for our needs and the tea / coffee tray was well stocked and most welcome after our drive. A comfortable clean bed allowed for a great nights sleep as the hotel did not have many guests, well at least we thought it was the case but at breakfast there were loads of young people so it was just that the people did not make a lot of noise through the night. The fare at breakfast was excellent, with a good variety of food available. It was nice to see the chef checking the 'hot counter' for quality, quantity and temperatures. The staff in the dining room were very pleasant and worked hard, tending to the guests needs. I had read reviews on the internet that raised issues in the cleanliness and food departments, all we can say is that we never experienced any problems and had a pleasant stay with Holiday Inn Express at Slough and will be using them again in the very near future.
Mark from Wales and Nicky from South Africa
Had a brilliant stay, room good.
We only had 1 night but would go back. No problems. staff good. TAHNKS
Holiday Inn SLOUGH - WINDSOR
Perfect for our needs, evening meal was excellent value.
The checking in and out process was smooth and the lady behind the counter was very polite a friendly.
The room was pleasant, nice facilities etc. very comfy beds :)
Good accommodation - friendly staff and child friendly
The only complaint I have was the toilet was difficult to flush.
I would also like to say that the staff were very friendly
Stayed here for a short break - they call it slough Windsor but it is Slough, you can see the castle way in the distance on a clear night.
The first thing that annoyed me was the signs all over the carpark about some security firm, and other signs saying if any loss from your car then the hotel is not liable. We checked in and were told by the unfriendly receptionist that there was a £5 per night parking charge, I objected to this as it was not disclosed on the website. I asked what it was for - she said to pay for the carpark security. The carpark where if there is any loss or damage to your car the hotel is not liable. Rip off
Stayed at other holiday inn's and never been charged for carpark. The breakfast was vile with the cheapest ingredients being used. I will never go there again
Response from hotel
Dear George Q,
Thank you for taking time out of your busy day to leave us a candid review.
We are very sorry to see you did not enjoy your overall experience with us especially with the car park signages and staff service. I would like to offer a sincere apology. While we understand that your stay was not 100% satisfactory, we hope that you would give us another chance to make your next stay as best as it can be.