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Reviews - Best Western Ship Hotel


70 High Street, Weybridge, KT13 8BQ

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Customer Reviews

Our reviews are from genuine customers. We verify that the customer has stayed before leaving a review.


All reviews (17)

59% would recommend it to a friend


Customer service


Food quality

Room quality


  • D Buckley

  • September 2016

Best Western Ship Hotel

Lovely hotel.

Have stayed before and will again

  • paul Davidson

  • May 2016

Wouldn't recommend for business, couldn't connect to WiFi

Stayed here for business and to save traveling back to south Oxford however couldn't connect to the WiFi all evening and when I phoned reception was told you can't rely on the hotel WiFi and that I would have to try to sort!.

At midnight ended up traveling to my office in St Albans and working there till 2am to complete some crucial work so staying over was a complete waste of time and I wouldn't recommend this hotel if using for business use (the Beefeater however was in a fantastic setting and great food and service) shame the hotel doesn't match. Also walls in the room thin/sound insulation poor - the guy next door had a cold and could hear him coughing and sneezing all night. All in all a rubbish nights sleep.

  • T Edwards

  • April 2016

No atmosphere

Arrived at hotel to be told room should be ready in 30 mins.

Went for a walk round town came back 2 hours later to be told it's should be ok to check in. On way to room came across housekeeping in a panic. The room was still not ready. No apology. No offer of a complimentary drink while we waited

Went to bar the barman didn't acknowledge me. Drinks over priced. Question price got no explanation just a grunt and handed the itemised bill. Didn't bother with breakfast as online was nearly 30 was offered it for 20 at check in but went to local cafe. Better food and better service and better value for money

  • charles t

  • December 2015

Convenient location

Ideal for us visiting family over Christmas.

Lovely hotel and great location: near to M25 and excellent transport links into London.

  • mark h

  • December 2015

For the room size the TV needs to be upgraded and bigger.

  • p mew

  • December 2015

Best Western Ship Hotel

Good value got money.

  • Elizabeth Graham

  • October 2015


The staff at the hotel were always polite and helpful.

The rooms was clean and comfortable. The food in the restaurant was outstanding and service very good.

  • Anne T

  • September 2015

Weekend visit to meet with friends

Excellent hotel, although rated a three star I thought it should rated a four star.

Very clean, staff are nice, breakfast cooked fresh to order which was nice . I would definitely stay at this hotel again and fully recommend to others.

  • Gianna P

  • August 2015

Pleasantly surprised

For the price the hotel was great value.

No complaints at all. Would stay again

  • J Clinch

  • August 2015

very basic but nice and perfectly adequate for our requirements

Pleasant friendly staff, nice clean, comfortable room, lovely breakfast and good value for money