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Reviews - Heritage Park Hotel


Coedcae Road, Pontypridd, CF37 2NP

Price From 92.48 AUD

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Customer Reviews

Our reviews are from genuine customers. We verify that the customer has stayed before leaving a review.


All reviews (8)

50% would recommend it to a friend


Customer service


Food quality

Room quality


  • mark l

  • October 2016

Clean and comfortable

  • Margaret Boyle

  • July 2015


The room was clean and comfortable.

The food was very nice. It is in a lovely area for someone like me who enjoys walking.

  • keith b

  • June 2015

Same old place

Although they are adding some paint, this place remains poor, they only survive because of location, the worst part is breakfast, all self service, including cold tea or coffee from urns, I lost my appitite when looking at the hot food on display!!!!!!!!!!!

  • Helen S

  • March 2015


hotel badly needs the refurbishment.

Sadly dated and in need of a thorough revamp. Beds were uncomfortable and the door to the en suite squeaked so loudly you were afraid to move it as you would disturb the rooms next door. The extractor fan did not knock off for at least 20 mins after you switched the light off. On a positive note at least the staff at the hotel were friendly. As the hotel currently is I would not recommend staying there.

  • Christine C

  • December 2014

Great value, great venue!

We love the Heritage Park Hotel.

They are renovating at the moment, so some decorating going on. However great size rooms, lovely food and great value for money. Highly recommended if you are visiting the area.

  • Tracy Jones

  • December 2014

So disappointed

U have stayed at the heritage park many times before.

I have got to be totally honest this hotel has gone seriously downhill

Since our last stay. Room substandard hotel under refurbishment. Which is very much needed carpet in corridor to room turning up dangerous stained by what looked in water smelled of damp. In theorning had breakfast not up to much either just help yourself totally impersonal. The spa disgustingly dirty water in the pool murky jacuzzi water cold and smell was of stagnant water. Sauna ok but steam room smelt of stagnant water and drains. Shower faculties not up to much either. A very disappointing break for our anniversary to be fair.

  • S Price

  • November 2014

Stayed for Rugby International

Breakfast was very good.

Only a short walk to the train station, with trains directly into Cardiff. Was able to use the swimming pool and gym. Being decorated when we stayed, which will help to freshen the place up

  • mark m

  • November 2014

refurbished not

Not recommended