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79% would recommend it to a friend
We stayed in Room 12.
Bathroom had no towel rails, floor was extremely slippery and only towels for 1 person and no bath mat although this was requested and brought extremely quickly. The bed was not made up to standard on our 2nd night and the head board needed a hoover. Room was dated in all areas. On the good side the staff were all extremely pleasant and the breakfast was good but we would prefer fresh tea/coffee served.
Relaxing, friendly and a perfect base.
Loved everything about our stay, friendly helpful staff, made us feel very welcome.
Clean and cozy, our room was perfect, nicely decorated with a lovely comfortable bed, big bathroom and soft fluffy towels. It's the perfect base for touring the extremely beautiful area, and we shall defiantly return. Thank you to all the staff for making our trip so memorable.
A nice enough hotel, but some stains on the bedding.
Shower curtain very stained, missing towel rail. Been filled in where it fell off. But told to put towels on there to save washing. Tiles on bathroom Floor very slippy. 3*** at the end of day. Staff nice.
First class stay
Impossible to fault - Thank very much!
Some great staff, but no noiseproofing means we won't be back
I have to say that I was really disappointed that no-one from the hotel bothered to warn us that there was a disco booked for the first night of our stay, and that we would not be able to hear ourselves think before almost 1am.
When I emailed at 11;45pm (as no-one was answering the phone) I didn't even get a 'sorry'!!. The lack of soundproofing is also evident in the mornings when you can hear the staff talking in the dining area (also directly below). It's a real shame, as there are some lovely staff working very hard, but I couldn't recommend the hotel, especially not the 4 poster room, to anyone unless you sleep like the dead or are hard of hearing.
Gipsy Hill Hotel
We stayed overnight with 4 other couples for a reunion.
The staff were welcoming, the room (in The Coach House) was ok. The furniture was new, but some of the decor needed refreshing (some bit of wallpaper peeling. The bathroom was fresh and modern. Most importantly the room and bedding were all clean. We did find that check-in was a bit of a lottery and one couple had a room with a 4-poster bed. The hotel staff were apologetic about this and gave us 2 bottles of wine for dinner. We had a lovely afternoon sat on the terrace, and opted to dine at the restaurant in the hotel. The hotel were happy to accommodate this, despite hosting a wedding that day. We had a nice table for 10. The menu choices were ok and portions fine, and the staff were more than welcoming in terms of food orders that were 'off menu'. The food worked out at £22 per head excluding drinks. The quality of the wine was a bit below average. Despite backing onto the M5, you could hardly hear the cars, even when we were sat on the terrace. More prominent was the one plane that took off from Exeter airport. Breakfast was buffet-style. Again, the staff were very friendly and accommodating. They had reserved a table for all 10 of us. The food was good although fresh tea/coffee (not from the Thermos jugs) would have been nice. I don't think there were any facilities such as a pool, etc., but there was a swingball on the lawn. Overall, a great stay, made better by the company we had, but the hotel was fine for us, and we'd probably return for a similar reunion.
Cosy English Hotel
We had a great stay here, even stayed an extra night than we planned.
It is a cute old hotel that is well looked after well and holds a typical English feel about it. From the second we got there the staff did everything they could to make sure our stay was as enjoyable and easy as possible. Breakfast was fantastic.
Review of hotel
The staff were exceptionally effective and friendly as was the service.
Breakfasts were excellent and liked the buffet style. Did not have any other meals. Great value for money overall and would not hesitate to go there again (as indeed we did for one night on Friday). Hotel probably needs a little modernisation here and there.
Delightful Return Stay
This hotel is so handy being just off the M5 and really handy for Exeter Chiefs' Sandy Park Stadium.
Staff always friendly, and once found up the small lane, the surroundings and setting are stunning. Definitely recommend it.
Close to airport
Decent hotel close to airport - probably difficult to find if on foot as appeared to be down a long lane in a business park.
Very friendly and helpful staff. Hotel a bit tired but bed comfortable and nice fire in bar.