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85% would recommend it to a friend
Family with 3 kids under 4 years
Used this hotel as an overnight stop to break up our journey.
Excellent large family room, with two cots set up as requested. Staff very friendly and room service well up to par
shower was luke warm, seems to think its more high class than it is
Pleasant night's sleep after a long tiring day
Nice hotel with lots of facilities which I did not really get to use.
Wifi signal was a bit hit and miss but was included with room. Room was very comfortable and had everything you need for a business trip. Good range of food but variety of menus and where you can eat them was a bit confusing. I would stay again and hopefully get to use more of the range of facilities fishing etc
The décor in my room was tired and required renewal, sheets on the bed where minimal and the only heating provided was by convection heaters.
Two mornings in a row I had no hot water and had a freezing shower, upon explaining this to reception (twice), they said "oh we are sorry" at no point did they try to compensate for this, I asked them what they can do any they replied nothing it was the boiler, this isn't right and its not proper to treat guests in this way. I didn't expect my stay for nothing but I did expect a little more than we are going to do nothing about your inconvenience.
The Gym is extremely shabby, poorly equipped and far too cramped.
While the food wasn't bad, the menu is extremely confused, whoever put this together has no idea how to pair flavours in dishes (The Stuffed Chicken, with banana, Mango Curry and Pilau Rice) , (Authentic Cesar Salad) ???.
3/10 from me guys, this cold be a nice hotel if they put some effort into customer service and spent some money on renewing the furniture.
Sarah and her colleagues looked after us very well throughout the evenings, food is well priced and the menu choice on offer is just right (the Lamb was delicious) The cleaning team were great and always asked me if i required further tea or coffee to be left in my room.
I stayed in rooms 217 and 104, 217 suffers from the bright orange flood lights installed in the garden illuminating the building at night and would suggest black out blinds in the rooms or to turn the lights off at around midnight. Overall i will stay here again when i am back in the area
Stayed mostly as it had a gym so only issue was with the gym.
The gym is a bit tatty & filled with locals which is ok except when you're on a dead line to order your food at the hotel.
Worst bit was the walk in the dark and cold from the hotel to the gym, could do with a more direct access - and fix the pathway lighting.