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69% would recommend it to a friend
Refurb in progress, but managed well.
This hotel is moving in the right direction.
Completed areas are excellent, so can be firgiven for "Works in Progress" Clean, Tidy with very helpfull and friendly staff. Stayed for an evening meal, which was first class, unfortunately, the breakfast let the food score down with overcooked bacon and a hard fried egg. schoolboy errors. Would stay there again, overall good 3 satr hotel.
I didn't like the plastic-covered mattress, but the other guest didn't notice it, so that's just me.The room was clean and comfortable otherwise.
There was shower gel, but no soap and no towel rail. There was work going on in the corridors, but it didn't affect the rooms, and presumably will be temporary!
Probably the worst hotel that I have ever stayed in!!
Room looked like a storage cupboard, carpets thread bare, duvet cover ripped, shower hardly worked, hairs in sink and wifi did not work.
Breakfast was not very nice. On the + side the staff are really nice
A good budget hotel. Cost of taxi into town and the room, still cheaper than a city centre hotel.
First impressions in reception were ok.
Then the walk to the room revealed a carpet and a level of cleanliness that shocked me. Don't get me wrong, the bedding and bathroom were excellent. The room carpet was dirty and smelly.
No aircon, but at £50, that's ok. The room was oppressively hot though.
Finally, the noise at night in the courtyard was troublesome. We had to sleep with the window open due to the heat.
Having said that, I would stay here again, if I'm allowed, but they need to sort the Annex reception areas out as its a minor thing but casts a negative first impression.
Okay for an overnight stop.
Hotel was fine for an quick stop-over.
The room was cheap enough and we were served a pleasant breakfast. The bed was clean and comfortable. Unfortunately, on the down-side, the shower cubicle was really tiny (approx 600mm square tray to stand in!) and the lock was broken on the (ground-floor) window thus making the room insecure overnight. This was an old looking fault, that should have been fixed long ago. The faulty lock was reported to staff in the morning so by now should be repaired??
The Edgbaston Palace Hotel
The hotel needs a update and some paintwork needs updating the room was very cold the s
Windows are almost ready to fall out they are rotten at the back of the hotel that's where the heat is going the radiators are hot to touch but the heat is going through the windows double glazing I think the bedding and room was clean they do take a charge from you when you book or cancel or change dates but it went straight back into my account after a few days serious lack of staff 1 bloke on the bar on the reception trying to serve the 5 of us and dealing with customers on reception the lady customer actually apologised to the male staff for interuppting him hello who are the paying guests here did not there as there are loads of restaurants cheaper outside the hotel but the room was cheaper get what you pay for
Cannot complain about my stay, friendly staff and good breakfast.
Review of Edgbaston palace hotel
We stayed for one night and were happy with the hotel.
Very friendly and helpful staff and the room was clean and tidy. Excellent value for money. We didn't eat in the restaurant - as my daughter wanted to go to TGIFs which is 2 minutes down the road ( as are many other restaurants). Would definitely stay here again.
Very poor value for money, tired, dated basic and noisy rooms.
Extremely disappointed with this hotel.
Booked late and paid £400 for one night for a family room, no breakfast included in this price and not even newspaper was complimentary. Room was noisy, very basic, overlooked rubbish strewn garden, dirty windows, dated decor and poor facilities.
No communication from hotel when voiced my dissatisfaction. I have photos I would have liked to have posted to demonstrate the poor standard.
I've been in hospitals that aren't as clean as my room here.
Top Housekeeping. 15-minute ride to City Centre, yet far enough away for a peaceful night's sleep. Very helpful staff, easy secure parking.