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94% would recommend it to a friend
Tollgate Hotel and Leisure
Great location, very friendly staff, clean hotel.
The hotel was good and reasonable for what it was but we were.surprised there was no fridge in the room (we had made sandwiches that food have done with preserving in the fridge away from the heat for the next day).
Also the catering staff were not as friendly as the front line staff. Eggs were too greasy and fresh tomatoes for the full breakfast rather than plum tomatoes from the tin please. Apart from that, a pretty decent stay.
Very family friendly.
Unusual to be able to get a room for all five of us. The staff were very pleasant. The desk manager knew that the traffic was bad and called us as we were driving to reassure us that if we arrived late to check in it would not be a problem. A good experience and very good value for money.
One night stay.
Although the hotel was good for my one nights stay I unfortunately had noisy people staying either side of me.
Walking back and forth past my room talking loudly. Also smoking outside by the steps to the first floor. I believe if I'd have complained to the management I could have moved to a upper level room and further away from these other guests.
Staff pleasant and attentive.
Very friendly and accommodating
Really valued the fact that we could stay in one room as a family of 5 and not have to pay for 2 separate rooms and divide up the family.
Staff were extremely welcoming and friendly. Accommodation had absolutely everything you could want for and was clean, tidy and well presented.
Value for money
A really friendly welcome.
Room was clean and comfortable but the bed felt a little tired and uncomfortable. Could probably be sorted with a good mattress topper.
Breakfast was standard B&B stuff, staff once again warm and friendly.
Comfortable & Pleasant Stay
The staff were very welcoming and the entire stay was very pleasant for not very much money.
Relaxing and quite
No iron and ironing board in the room.
Needed to iron .. Could not be bothered to call reception. All said I will go back and will recommend to friends and family. Lovely hotel.
This is an Excellent hotel, great room, great staff and great food.
We will be staying again.
Feels like home
Being a business traveller, I have stayed in many hotels over the past year.
This is the only hotel that has that feeling of homeliness. Genuinely friendly staff and a welcoming environment. Even when there was cheaper accommodation, I chose to stay here.