Our reviews are from genuine LateRooms.com customers. We verify that the customer has stayed before leaving a review.
89% would recommend it to a friend
Spacious room, good facilities
The family room was very spacious and had all the facilities you would expect.
The bathroom was a little dated but functional for a shot stay
Staff were friendly and approachable
O\ur Tollgate Experience.
On arrival we found a very courteous and helpful young man at the reception desk.
Our room was extremely comfortable and at a good temperature and there was enough space for a 4- and 5-year -old to run about and play. Our 11-year -old granddaughter was very impressed with the hospitality tray and the toiletries in the bathroom which had plenty of hot water at good pressure.. We all slept well between pristine white sheets in an exceptionally clean environment after a very reasonably priced meal of substantial servings of a variety of good quality food in the bar/restaurant. The variety, quality and generous helpings were also reflected in the breakfast next morning which, unbelievably, cost just under £10 in total for two full English and whatever the three children wanted. As our stay was for one night only as we were just passing through, we didn't have the opportunity to enjoy the many leisure facilities on offer, but our room had an excellent view of the sports' field and we were able to park our car immediately outside. We were checked out well-rested and well-fed by another courteous young man on the reception desk. We would respectfully offer two constructive comments: some of the furniture and décor looked a little 'tired' and there were only 2 spare pillows in the room designed for 5 people. However, all in all a very enjoyable experience!
Handy for alton towers
Stayed here for one night while visiting alton towers.
Accommodation was good for a family of 5, a number most hotels seem to struggle to cope with.
Excellent Stay in the Lodge
We stayed in the Lodge which is a 3 bedroom bungalow, one en-suite.
It has a kitchen, lounge, family bathroom and a small fenced garden. It was spacious and had everything you needed for a short stay. For families, particularly with young children, it is perfect. For a small additional cost you can also get a full English breakfast at the hotel. So you have all the facilities of a hotel with the space and flexibility of self catering.