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66% would recommend it to a friend
What a fantastic hotel
Definitely value for money the room had a contemporary feel was spotless, a large flat screen on the wall, and a great view of the pitch.
on check in I was given a chocolate cookie which was a nice touch. This hotel looks like it's just had a revamp.
If you are looking at staying near the Ricoh then stay here absolutely one of the best for the money.
Lost in the Ricoh!
We have stayed at this hotel previously as it is fantastic value through laterooms.
We use the hotel to enjoy the casino and it was as good as ever but for the fact that you will not find your room. Apparently the hotel is in transition between owners and the signage is down, most of the lifts were not operational and most of the directions to room numbers are contradictory. We ended up in the kitchen after 10 minutes. We met another couple who were wandering aimlessly and had been for 20 minutes. We found 2 guys in the bar who'd given up completely and were drowning their sorrows!. Great value hotel in a good location but get those signs sorted.
1 night stay
Stayed at Ricoh Arena due to the convenience of location and the novelty of the venue.
It was easy to find of course - its a massive stadium!. On arrival at the arena the hotel itself was not obvious find though and was invisible without any signs - in fairness the hotel was undergoing some works for a new lobby so this is probably a temporary issue.
The reception staff were very good, welcoming and helpful. They were aware that there were difficulties due to the construction work and did their best to help.
Finding the room was like a treasure hunt but when found it was comfortable, clean and modern. Out of a small window I could see a corner of the pitch- this might be a different experience on a match day
The restaurant and food was standard hotel stuff. The restaurant staff were very good indeed. I'd stay here again just to see the difference after the work is done.
Fantastic stay on our wedding night
Me and my wife stayed here in our wedding night, had a great stay.
We hadn't arranged breakfast at first but paid additional amount and this was also great and self service so was value for money. Would highly recommend. 👌🏻
Rooms very dated
Tthe room was very dated and the carpet was very worn in places.
There was a horrid smell, when I mentioned this in the morning I was rudely told I should have said something and they wouldve have moved us. I had been told on 2 occasions that there were no rooms available and this was the last one so I didnt see the point in saying anything. I have stayed in hotels in London that cost less and that were a much higher standard.
Nice, clean and comfortable but a long trek to my room.
tad expensive at £100.
Breakfast bar was too cramped, they need to reorganise the layout of the food placings.
Reception staff loudly discussing their personal problems with another member of staff (chef?) at reception was not professional
Ricoh Arena Hotel
Very clean and a fantastic view of the pitch.
I was very happy with our room.
Excellent family hotel
Hotel was very comfortable and family friendly.
No unwelcome noise. All amenities and very clean. Excellent stay.