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68% would recommend it to a friend
Fabulous venue just off the M6 and with an on-site casino!.
Great room, superb food, great value for money and superb staff, especially your Marketing Director, the blond lady who made us feel like celebrities. First class!!
Convenient for events but needs a thorough clean
Friendly reception service but room smelled of smoke, bathroom floor grouting was stained, stains on wall that had not been completely removed, telephone had not been cleaned for weeks.
Breakfast poor value for money.
Loved our stay,room was amazing.
Only downside was bar closed at 10 pm so we had to go to the casino next door and sign up as members!. Breakfast was great too
Value for Money
Good quality hotel in an excellent location, huge rooms and a great breakfast and attentive staff.
DeVere Ricoh Arena
We had the misfortune to be next to a room which decided to party until 4.30am, only stopping once security had a word.
An unfortunate event to an otherwise comfortable stay; though we were impressed with the security team's response to our complaint.
Great choice for stopover near M6
The hotel was easy to find and close to motorway.
I arrived late and I was concerned that it might be noisy because there were a lot of people about and a casino next door. I had asked for a quiet room. I never heard a thing , the room was very comfortable and the staff were helpful and friendly.
Receptionists you can trust?
I wasn't well and needed to be up early, so all I wanted was a good nights sleep.
Disco downstairs started at 8pm. Receptionist said it would finish before 10:30pm. Not true: 10:30 is when the receptionist finished his shift. Disco went on until after midnight. By then I'd developed a headache on top of my bad cold. * No sleep that night. * Had to pay for a headache. * Receptionists who are "economical with the truth"
* Duty managers who won't return your call. Not a happy bunny.The Faulty Towers staff are amateurs next to these!
National Indoor Archery Championships
I cannot believe I am writing this, but from start to finish,the staff, accommodation, food, Faultless.
Give yourselves a big pat on the back
A great venue to stay when part of archery weekend at the Ricoh Arena. Very helpful staff and ideal
Would stay there again
Hotel great restaurant terrible
Use hotel but don't use restaurant the service is horrendous and extremely slow and food isn't that great either.