Reviews - Mercure Sheffield St Paul's Hotel and Spa


119 Norfolk street, SHEFFIELD, S1 2JE

Price From 232.95 AUD

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Customer Reviews

Our reviews are from genuine customers. We verify that the customer has stayed before leaving a review.

Very Good

All reviews (114)

90% would recommend it to a friend


Customer service


Food quality

Room quality


  • Mark F

  • May 2015

A pleasant stay

All of the staff were very nice and helpful.

The corner room I was given was great as it had a lot of light and plenty of space. The Mercure has a great central location whilst being quiet (my stay was on a Monday night). I have stayed at posher hotels but paid more and in this sense the Mecure was very good value for money. This time was for business but I would definitely go back for leisure.

  • lisa l

  • March 2015

First time stay

found the hotel reception difficult to find by car, had to call twice.

Was not aware when I booked that the parking was £25 per night. Booked a room for three and when we got to our room found it only had one bed and had to go back down to reception to get the room changed. Hotel accepted responsibility for the mistake. Room was average, not really any better than a premier inn, cold water tap in our bathroom wouldn't run cold which made for an unpleasant tooth brushing experience. Later on in the morning it did run colder. Not sure what went on there. Was also not aware when booking that a credit card was needed at check in with £50 taken to be held in case of room damage. Overall not worth the hassle. Yes it is a nice hotel right in the middle of the city but it is nothing special.

  • K knight

  • February 2015

Mercure sheffield

Hotel was in a very convenient location.

The bed was generous and very comfortable. Coffee machinebwas excellent. Spa facilities were really good and staff were very professional. Breakfast was vast and delicious.

  • e freeman

  • February 2015

Mercure Sheffield St Paul's Hotel and Spa

fantastic staff and hotel.


  • February 2015

Nice well located hotel in Sheffield city centre

Good check-in and check out experience, comfortable room and good location

  • S Palmer

  • January 2015

It was excellent, couldn't fault it.

  • J Hayes

  • January 2015

It was brilliant ..but in the morning the cleaner walked into our room and saw my girlfriend naked..she's a shy person anyway,she was humiliated .

  • Timothy Paisley

  • December 2014

Mercure Sheffield St Paul's Hotel and Spa

Dining room could have been warmer, otherwise great.

  • Ann moore

  • December 2014

Birthday bash

I was looking for somewhere to stay for my husband's birthday, I booked this hotel on recommendation from my sister-in-law, I was very impressed, staff were brilliant at check-in desk, and during our stay, we had a fabulous time in the city centre, and will be returning,

  • Dennis Betts

  • December 2014

Overnight stay

We had a very comfortableovernight stay at the mecure hotel.The only downside was that we saw online that the valet parking cost £13.50 and when we arrived we were charged £23.