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78% would recommend it to a friend
Very happy customers
We were looking for a relaxing getaway.
We were satisfied on every level. The surroundings were lovely, and a pleasant country stroll to lovely pubs in Kelvedon. The staff were very good, if sometimes a bit busy, and just the right level of attentiveness - helpful but never fussy. Really happy with our stay, and we felt the price was reasonable.
Very quiet location and a very pleasant stay
Very impressive drive way and gorgeous old mansion, we stayed in a two bedroom apartment above leisure building.
It was very quiet and the room had everything we needed including microwave and small oven with fridge and things you might need to knock up a quick meal. We only used the kitchenette for breakfast as we ate out in Colchester. The staff were very friendly and I would recommend a stay here. It does look like they do a few wedding parties and I guess that may make a difference to a stay. All in all a very pleasant stay.
Outstanding in all aspects
Excellent staff, great rooms with character, huge and exceptionally comfortable bed.
I chose this hotel as it was cheaper than a national budget chain and it had a health club. I was delighted that I did - the gym was excellent - plenty of kit and all to a good standard. I ordered dinner in advance and ate in my room rather than the bistro - no problem - hot, well cooked, presented well and good quality. The staff were outstanding - friendly and efficient. Breakfast was also very good - thick cut bacon, quality sausage etc - all cooked well and served to table (rather than having to queue up for self-service grey mush sausages and economy bacon). Probably the best night sleep I have had in a hotel for a long time. I would recommend this hotel to anyone who wants a taste of luxury and great service at a very competitive price.
Fabulous venue but check the catering
This old but lovingly restored manor house is a fabulous venue.
We were staying mid-week and were disappointed to discover that on weekdays dinner is only available in the cafe of the health spa next door. We decided to have room service instead. But the food quality was really excellent.
Nice hotel but poor food.
Stayed with my wife for a nice getaway.
The location and Hotel were lovely and the rooms were spotless. Bed was really comfortable and we both had a really good nights sleep.
The bathroom could really have done with a shower attachment to wash your hair as their isn't one in room 8 but not sure if the other rooms have one. There is no Wifi coverage in room 8 despite being advertised as such. Really thought that the breakfast only being available between 8am and 10am on a weekend was restrictive and needed to be to at least 10.30am or 11am like most other hotels that we have stayed in. The continental breakfast was a good selection but what a shame that the hot food element was truly dreadful. I’m not fussy about my food but I can honestly say that this was the worst breakfast I have ever had the misfortune to be presented with. So poor in fact that both my wife and I were unable to eat it.
The scrambled egg had more milk than egg, the white of fried egg was transparent, the beans were completely tasteless and the bacon was brown. I can only assume that the food had been cooked hours earlier and kept in some form of hotplate then re-heated before service. On leaving I spoke with the receptionist who clearly wasn’t interested in the breakfast issue or the fact that we had paid for something inedible. No apology just the comment that it would be brought to the attention of the chef. Really disappointed. A lovely hotel with poor food and staff who don’t care. Don’t eat here.
Very nice, good location and service
Good, simple, clean, easy access to most places.
Good use of sports next door. Wifi a bit up and down but they have 2 connections.
The Good, the Bad and the Ugly
A bit of a mixed bag, but left me feeling distinctly underwhelmed.
Plus points - very comfortable bed, lovely large modern bathroom
with big fluffy towels, food in leisure club bistro very good and reasonably priced. Minus points - room smelled like a charity shop - really fusty - had to have the windows open all the time (just as well as the room was very hot), very loud 90s pop music blaring away in empty restaurant until I had to ask Reception to turn it off at midnight so that I could get to sleep, had to walk over to the leisure centre at other side of ground to eat dinner in the leisure club bistro - no dinner available in the hotel itself, breakfast on day one was so awful that I did not even bother on day two. Worst of all when I commented on this to Reception on check-out all I got was a very grudging apology. This hotel is trying to be something that frankly it is not - they charge for a top end country house hotel, but really need to smarten up their act if they really want to be in this bracket. Suggest they learn lessons from real Country house hotels (Swinfen Hall and Netherstowe House spring to mind). Horribly overpriced - very glad that I was on a Laterooms deal or would have felt very aggrieved. Bottom line - at this price you can do better elsewhere.
A lovely break!
Everything was lovely from the moment we got there.
Lovely hotel, lovely staff.
We only stayed for a night, we got an upgrade to a superior room, the room was very well presented, the bed was huge, the bathroom was lovely with a fantastic shower.