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Reviews - Park Grand London Hyde Park


78 Westbourne Terrace, London, W2 6QA

Price From 153.05 AUD

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Customer Reviews

Our reviews are from genuine customers. We verify that the customer has stayed before leaving a review.

Very Good

All reviews (88)

81% would recommend it to a friend


Customer service


Food quality

Room quality


  • Cheyenne V

  • September 2016

Staff us the best

This place was great.

Gentleman at the door to help with luggage, reception staff that greeted you, like they were truly happy to have stay with them. Clean rooms, comfy beds, they even provide you with a cell phone to help you get around, with free in country calls . within walking distance to Paddington station, resturants and gift shops.Tree lined streets. Simply a lovely place to stay

  • Julie V

  • August 2016

Hotel stay

Would highly recommend this hotel , room lovely , spotlessly clean , comfortable and relaxing , staff were all friendly , breakfast lovely , can't fault this hotel in any way will definitely stay again

  • Robin May

  • August 2016

Great Stay

We had a great stay and found the hotel staff very professional and extremely helpful.

The room was small but updated, clean and quiet with good shower. Only a short walk to restaurants, Paddington station, Hyde Park and Little Venice. Jason's narrow boat ride to Camden market is a must. Also No. 23 bus from Paddington to Liverpool Station is a great way to see the city and views from 72nd level of The Shard beats The Eye hands down with no queues. Downside. Dining room chairs foul be improved!


  • July 2016

Terrific hotel, high quality, friendly & efficient staff.

I had an extremely enjoyable stay, one of the best I have experienced in London, close to amenities & to Paddington station too.

Clean, quiet, friendly & efficient I did not have a car so I cannot vouch for any parking there might or might not be.

  • Stephen T

  • July 2016

Park Grand Hyde Park

Very friendly staff in all areas.

Basement single was very small but arranged a move to a slightly bigger room on the ground floor with no difficulty.

Good choice at breakfast and nice quiet location

  • M Kellock

  • July 2016

Carol King Concert

Very impressed with the staff at the hotel.

When we arrived we were told we may have to use the sister hotel but the receptionist managed to sort our room & we were able to check in earlier than expected which was excellent. The room was a little tired on the decoration but very clean & comfortable. Breakfast was very good we really enjoyed our stay & would definitely stay again.

  • Robyn E

  • July 2016

Very mediocre room

We were a bit put out that we were moved to another of their hotels before we'd even arrived, and only found out because WE checked by phone from the train.

First room was VERY small. Fresh milk would be much better for the coffee/tea bar. Beds were comfortable. No notice was taken of our note on booking that we needed 3 SEPARATE beds. Problem was later rectified, but not without a deal of stubbornness on my part.

  • J Taylor

  • June 2016

Hotel was nicely refurbished in a nice area

The hotel was nicely refurbished in a good area near Hyde Park and Paddington station with lots of restaurants and shops.

The room was quite small with a tight bathroom but nicely styled and renovated. The only issue was the mini fridge wasn't working and our booking didn't include breakfast which cost us 20 pounds but was good...

  • Stephen Trynka

  • June 2016

Park Grand London Hyde Park

Excellent hotel with friendly staff.

  • S Harvey

  • May 2016

Great location, friendly hotel staff, would stay again

Enjoyed staying here, location was very convenient for Paddington.

Surprisingly quiet. Staff really friendly and courteous. Room a little small but fine as a base.