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Reviews - New Hall Hotel & Spa

4AA Assessed Hotel Ratings explained
New Hall Drive Walmley Road, Sutton Coldfield, B76 1QX
At 800 years old, New Hall Hotel & Spa Sutton Coldfield Birmingham has a long history of providing discerning guests fine hospitality. Today this tradition continues with Hand Picked Hotels’ unique blend of modern and luxury British hospitality.

Offering 60 bedrooms and set within 26 acres of mature, elegant grounds this luxury hotel in Sutton Coldfield Birmingham is widely reputed to be the oldest inhabited, moated manor house in England.

Sympathetic renovation has provided luxury up-to-the-minute facilities whilst retaining most of its medieval charm and character. Public areas with their fine panelling and mullioned stained-glass windows create a unique historical ambience.
Restaurant pre-booking prior to arrival will ensure availability of a table in the Hotels restaurant.

Pre-booking of Spa treatments are recommended in order to ensure availability. Please contact the hotels Spa direct for further details.

****Please note due to a kitchen refurbishment between 5th - 8th January, dinner options will be very limited.****
Picture of New Hall Hotel & Spa, Sutton Coldfield at LateRooms Rollover image to see larger view. Rollover image to see larger view. Rollover image to see larger view.
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Overall score Guest rating scores since December 2012 Customer recommendation
Guest Reviews Based on 15 reviews
  • Customer service
  • Cleanliness of accommodation
  • Quality of room
  • Value for money
  • Quality of food
  • Family friendly
93% recommended this accommodation to a friend 91% would stay again
Filter reviews by guests
  • Customer service
  • Hotel cleanliness
  • Quality of room
  • Value for money
  • Quality of food
  • Family friendly

Lovely building and setting - staff need to learn to smile
Lovely old building with plenty of character and nice grounds ( on the whole ). Very pleasant spar. Rooms fine. Staff just need to smile a bit more with a better welcome; at times, difficult to find any staff - to order tea for example. Meals a little on the expensive side - this is not a Michelen restaurant.

Reviewed by
David G

From Guildford, UK
Who stayed in July 2014

Couple

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Superb
Beautiful hotel and room. Excellent food. Terrific facilities. Add to this some of the friendliest, most helpful and professional staff and you will have a terrific experience just as we did.

Reviewed by
M Burnett

From Milnthorpe, UK
Who stayed in July 2014

Family with young children

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Excellent hotel. Beautiful grounds and amazing history about the hotel. I would definitely stay again.

Reviewed by
Lorraine R

From UK
Who stayed in July 2014

Couple

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Beautiful surrounds a little gem would stay again

Reviewed by
Breda Winders

From Willenhall, UK
Who stayed in May 2014

Couple

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Special anniversary excels our expectations
This was a return visit for us last time our honeymoon 20 years ago when not a hand picked hotel, even better this time, the room in the old part of the hotel was spacious, with a huge bed, sofa and decorated very tastefully, definitely not fussy. We ate in the Terrace brasserie one night and The Bridge fine dining restaurant the second night both offered excellent food and wine. The terrace area was very welcome as weather was beautiful and staff were more than happy to serve breakfast alfresco, as well as afternoon tea and drinks. Pool a good size, gym looked well equipped but did not use.

Reviewed by
Julie A

From Sevenoaks, UK
Who stayed in May 2014

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Superb hotel.

Reviewed by
L Boyd

From Glasgow, UK
Who stayed in April 2014

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Spa breK
Staff couldn't have bee anymore helpful and kind, food was amazing and I am very very fussy spa was fantastic would defiantly recommend

Reviewed by
Zoe D

From Wigan, UK
Who stayed in October 2013

Couple

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Overnight stay
Another excellent stay and a very fine dining experience in the main restaurant with magnificent service. Weekends visits often tend to clash with weddings which tend to change the atmosphere but it remains a favourite haunt

Reviewed by
DAVID H

From Sherborne, UK
Who stayed in September 2013

Couple

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Brilliant stay, lovely rooms

Reviewed by
emna murray

From west midlands, UK
Who stayed in August 2013

Couple

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Amazing Service
Bathroom was a let down and so was the food from The Lounge. Service, however, was amazing.

Reviewed by
Kit C

From UK
Who stayed in August 2013

Couple

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