Our reviews are from genuine LateRooms.com customers. We verify that the customer has stayed before leaving a review.
58% would recommend it to a friend
Comfort Inn Westminster
This hotel would have been good value had we not been put in the basement right next to the kitchen and lift.
We felt this room should come with a cheaper rate because of the noise level and a warning so that the customer can choose it as an inferior room quality-wise but for a cheaper price. Every time someone ran the water a very loud noise came through the walls from what we presume was the boiler and this went on through the night so it was hard to sleep. On night was more than enough. However the decor and food and easy book in and book out was good for a brief no-nonsense London stay. Ear plugs are definitely recommended with this hotel though.
Good location to Victoria with good transport connections.
Staff were very pleasant and helpful. Why is it that when single travellers book rooms almost every where they go they get put in basement rooms. This room was dark with no light and with frosted glass windows. No way to even see what the weather was like outside. Also with limited storage space for clothes.
Good Value good location
Very poor room the window didnot shut and spent the night cold.
No additional blankets
I complained straight away but they were full so no spare room. Filled in a form and assured someone would be in touch within 24 hrs but days later nothing
Definately would not stay here again
Wasn't anything special
This is the second time I'm staying at a Comfort Inn hotel in the last 2 months; the last I stayed in was at the Comfort Inn about 5mins away on the same road, and this seems like a very cheap imitation of that one.
I thought I had booked the same one again, only to end up at this one and adding to that disappointment, was the terrible room. The only good thing about the room was that it was on the ground floor. But to be fair, I think I paid about twice the price at the other hotel - still, I don't think I'd stay here again.
Lovely location but very noisy neighbours
The hotel was nice and the location was great but kept up all night by noise.
The walls of the hotel were either very very thin or the neighbours really were as noisy as they sounded. We could hear their entire conversation and they had a child that spent the whole night screaming. We mentioned this to reception the following morning and although they were apologetic they were very dismissive and didn't do anything about it. Apart from the inconsiderate noisy guests next door we can't really fault the hotel itself.
Great Value for Money
Walking distance from Victoria Station and for the price I paid, having booked very last minute, you really can't go wrong.
Simple but clean room. I had to sleep with the window open as the room was a little warm for me and if you're a light sleeper, the noise may disturb you - room at front.
Convenient London location
A short walk from Victoria Station.
The 24 bus to Trafalgar Square stops vitually outside this hotel.
Did the Job
This one came up as a special offer so I took it.
Handy for Victoria. No-one evident on check-in for several minutes when I arrived. Strange. Small room on first floor. Windows did not open (always bad for me). Cheap polyester pillows (ditto). Tiny shower/WC en suite but good water pressaure and hot water. Baggage room in a basement dungeon. Basic breakfast self-service, but quite good croissants plus tolerable coffee.
Wifi was included. and seemed just about strong enough
Interesting Room 56
To get to the room, I had to go downstairs to the basement, through a few doors, and then up 4 flights of stairs that got ever narrower.
Injured myself on last flight of stairs hitting shoulder - it would be impossible for anyone suffering any kind of medical problem to get up to the room. The shower didn't work either - it was a dribble rather than any sort of jet. That said, the room I had was very clean, warm and the choice of 3 beds was interesting. TV too small, and décor very dated, but as I say, it was very clean and so for one night, ok.