Reviews - Sandbanks Hotel


15 Banks Road , Sandbanks, Poole, BH13 7PS

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Customer Reviews

Our reviews are from genuine customers. We verify that the customer has stayed before leaving a review.

Very Good

All reviews (26)

81% would recommend it to a friend


Customer service


Food quality

Room quality


  • simon c

  • April 2014

Superb hotel

Myself, wife and 3 young children had the pleasure of staying at this superb hotel.

We wanted a relaxing beach break and that is exactly what we got. True, the exterior is in need of updating but the interior was modern and well kept. The famiy room was huge with wonderful views over the sea. Staff were always very helpful and the food was good. Breakfast was a real feast with everything you could possibly wish for available. Plenty of activities for the children if required. The real benefit of staying here is that you are right on the beach and the children were out at 9.30am playing. The beach is one of the nicest we have been on in europe. Sandbanks has an exclusive feel to the area and this can be seen at the hotel, beach and surrounding area. We are already planning our next visit!

  • P Quinlan

  • April 2014


Tried to book again the week after but way too expensive

  • lyndsay v

  • March 2014

posh spot!

i used this hotel when working in the Poole area, and got a great rate through Late rooms, presume this was due to it being mid week in March and not holiday season.

on the beach, great views, and well presented hotel. i had a single room (single bed) but it was not tiny, as often single rooms are, and had a balcony and view over car park and onto the bay, very clean, if a tad old fashioned decor. Very tasty chicken ceasar salad via room service, decent breakfast (buffet style not freshly cooked though). Would definately recommend.

  • G Fletcher

  • January 2014

Great hotel and location

Great hotel with great staff.

Good was excellent.

  • Rebecca P

  • January 2014

Make sure you get a discount!

We stayed here relatively cheaply with breakfast and spa included so was worth it.

However I would have been disappointed if we paid the full rate. Pros

Friendly reception

Could use the Spa at nearby Haven hotel

Breakfast was OK

Free Wifi

amazing location literally right on the beach


Room was freezing when we arrived. They gave us a heater as the radiator wasn't working. Room was a bit tired - ripped curtains, loo role holder fell off the wall

Food in the bar was terrible. Like a weatherspoons but really expensive - do not eat here. Haven Hotel spa was dirty and not very relaxing

I would not recommend this place for a couple wanting a romantic break away as its a family hotel but were happy with what we got for the money paid.

  • p sutton

  • December 2013

Lovely Location.

Fourth time we have stayed here during the December period It was busy with the evening parties, however it makes for great atmosphere.

The staff are great and breakfast is superb. Leisure pool and gym are also very good .