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62% would recommend it to a friend
Needs a little TLC but a lovely hotel with lovely owners.
A comfortable stay in a clean room
I stayed for one night and found the hotel to be basic (which is fine), clean (which is good) and comfortable.
I do, however, have one complaint: why are guests charged to pay for overnight parking on hotel premises. You would expect that to be part of the cost. I can understand it in city centres and airports where land is a premium, not elsewhere.
Overnight airport stop
Very cheap, spotlessly clean room and ensuite.
It's not the Hilton but for £27 for a good nights sleep what else do you need. 10 minutes walk from Horley station also make it easy to access the airport using public transport - passing Costa Coffee on the way.
Short Stay - Bad Experience...
Stayed for 2 nights whilst attending a family funeral in the area.
Paid for the English Breakfast but gave it a miss on the second day - coffee decanter was cold, meal was cold/reheated and bacon was inedible. Another family member is registered disabled with a disability vehicle. Did not stop the staff from charging £12 for 2 days parking in the hotel forecourt. Returned on the first day to find a laminated note in my room, accusing me of smoking and informing me that a £5 levy would be applied. I complained and wrote up my experience in their visitors book. Would not return if you paid me to.
value for money
The general feel of the place was old and need of a very big update.
Having said that the room was OK and the bathroom had just been updated and was to a high standard. The hotel appeared to be family run (three people) and would benefit from additional staff.
The bar and dining areas did not give you a warm and inviting feeling and with a pub not far away it would be a good idea to update these areas to encourage people to stay and have a drink. The breakfast was good with a buffet area to get fruit juices and cereals and a cooked breakfast to order brought to your table. I thought that value for money was excellent especially with the location near an airport. Would I stay there again Yes I would and look forward to seeing if it had improved. Good luck to the owners
Airport stayover before early flight
Excellent value and pleasant staff.
Not bad for a last minute find near the airport - and not in the flight path!
Super basic (looks better in the pictures).
Nothing to complain about, esp if you've got an early morning flight - it's about a 12-minute walk to Horley station, which makes for cheap transit to Gatwick
Basic but clean
Car parking a nightmare
The hotel itself, the room everything nice good value for money however the staff should do with a bit of an attitude adjustment.
We're not exactly very welcoming and the staff member serving breakfast the following morning was a little rude.
Gatwick White House
Shame about the bit when you arrive : "6 quid extra for parking", more money for the Net, more money for breakfast - very annoying...why not just lump it all in together like most hotels and BnBs....