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86% would recommend it to a friend
The room we stayed in we found hairs on floor in the bathroom and found a tablet on the floor under a table by the skirting board ...We reported this to reception 3 times on the third report on it the lady on reception had to come and clean the bathroom floor...not very happy and won't be staying at this hotel again...I've stopped in a few holiday inn's and never had any problems with cleanliness of rooms.
god only knows what would of happened if our young children had been with us and of picked up the tablet on the floor and put it in there mouth. just hope this is an isolated incedent for this hotel.
Loved it at Holiday Inn Telford, staff were very friendly and willing to accommodate.
Rooms were spotless and food was excellent. Wide choice of breakfast options. Check out was a lovely 12noon which meant no rushing as most hotels have an earlier checkout so this is a definite plus. Free entry into wonderland. Close to town centre and restaurants, a very big outside park with lots of activities fro different ages within walking distance. All in all an excellent place to stay for families or business as near to International centre.
After a long drive from Scotland all you need is a good nights sleep, however this was impossible in this hotel as the mattress was like sleeping on a concrete block.
I was like a zombie the next morning at my conference and suffered on the journey back due to lack of sleep. Three of us shared a room which cost £140, definitely not worth the money!
Holiday Inn review
Hotel is always very tidy.Staff are attentive but the restaurant and corridors are dimly lit.
Relaxing, clean and friendly.
We have stayed at the hotel many times since it first opened.
All the staff were friendly and efficient especially the young lady in reception on arrival. Our room was very clean and comfortable . Breakfast is first class...great porridge . As well as Full English. Would recommend the hotel for visiting the Ironbridge and Bliss Hill museums
Friendly staff on our arrival at reception.
Our room was large, comfortable and cleaned to a high standard. We were to the side of the hotel looking out over a woodland area this meant it was very quiet, we could have the bedroom window open for some fresh air as we were on the second floor. As we were staying room only, we were visiting family who couldn't offer us accomodation, we didn't eat breakfast on this occasion. We would most definitely stay at Holiday Inn when in Telford again.
There was no bible in the room.
Best Holiday Inn I have ever stayed in!
I was so pleasantly surprised to have such a great experience at this hotel.
The staff were amazing, incredibly helpful and courteous. The reception staff gave us so much info on what to see etc. The restaurant was pretty good and little things such as being greeted on arrival and departure was so refreshing. The room was clean and modern. The only thing is they don’t give shampoo and conditioner just a generic body wash but aside of that, no complaints about the room. If you are visiting Ironbridge I would definately recommend this hotel.
There were three members of staff behind the desk at ckeck-in at around 9pm but only one dealing with a customer.
I am 8 months pregnant and had to stand waiting only for around 5-10 minutes but there was no effort from staff to speed up the check in process. I was pointed in the direction of my room also with no offer of assistance with bags or an indication of the distance. Little things make customer service stand out and these were lacking.
Great for kids free entry and easy gate to wonderland, small play area near bar and free food.
Happy girl means happy parents.