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68% would recommend it to a friend
Family stay at the Park Hotel
I stayed at this hotel with my teenage daughter and elderly mother, we had a Passing Out parade to attend at Altcar Training base the next day.
We had huge problems getting there as the snow had closed the Snake Pass, I rang reception to confirm late arrival and the lady was lovely, very sympathetic. On arrival we had missed any food service which was very disappointing as the bar was open but she recommended a local takeaway and pizza arrived an hour later.
The room was adequate for our needs, a little tired and worn in places, The bed were a little 'sad' but I was so tired I could have slept anywhere. The room was quite draughty and a portable heater had been left there so they were obviously aware it was cold.
Breakfast the next day was in a beautiful recently decorated restaurant area. The food was lovely, the choice and variety. The cooked breakfast was hot and plentiful, well cooked on warm plates. Really good.
I would stay at the hotel again, the staff were warm and friendly and helpful where they could be, the room was adequate, the breakfast was excellent.
In need of makeover - pleasant staff
Dark room (no main light) - old carpet and furnishings.
Clean bathroom. Tea, coffee & biscuits. Modern TV. Heating did not give much heat. Two of us stayed B&B for £62 per night midweek. In reception area decor old - peeling wallpaper. Wi-fi only available in reception area. Heard the lift from our room "bing bong" "doors opening/closing". Breakfast was lovely - lots to choose from and lots of it.
Vaue for money
We have stayed at the Park before.
The staff are friendly,efficient and courteous. The food is excellent. However in each room I have stayed in there has been mould growing on the tiles around the shower. These are new bathrooms and they are not being cleaned properely.
The whole hotel was shabby and dirty, our room was exceptionally bad with a thick layer of dust on the radiator etc.
No milk left for tea and coffee, went to reception to ask for some and made to feel I was asking for something not normally given. Wi-Fi didn't work. We arrived late on the Friday evening after travelling all day so we were too tired to do anything then, but checked out first thing Saturday morning (evening though we had booked and paid for two nights) and moved to another hotel.
The Park Hotel
Overall a good hotel.
The decor is a little dated and I feel the rooms were a little overpriced. There was only £10 difference in price between the family and twin rooms but the room sizes were miles apart. Whilst the family room price was good value, I feel the twin/double room cost should be reduced slightly. Staff were great and overall a good hotel. I would stay here again.
Great for the price
Great for the price.
I was impressed with the service.
I enquired about WIFI in my room and was informed that it was only in the public areas, but if I wanted to they would deliver a cable so I could plug in and obtain a connection
The Park Hotel
Warm, clean, comfortable, quiet
Noisy room 117 the carpets needed cleaning
The toilet seat was damaged, the toilet was cracked but not leaking, the tap did leak though.
The rest of the room was ok. The communal areas needed a good vacuum and things are held together with sellotape. Breakfast was good. Our room faced the traffic, we were awake at 7am. For £50 a night it was good value, I would be surprised if they were ever to get £250 for the room we were in.
The Park Hotel
The location is good for Aintree, room was fine but the lighting is very dark.
And the shower was horrendous, the temperature settings were broken so the water was far to hot to stand under, not good.