Reviews - The Swan Hotel


46 Greengate Street, Stafford, ST16 2JA

Price From 152.20 AUD

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Customer Reviews

Our reviews are from genuine customers. We verify that the customer has stayed before leaving a review.

Very Good

All reviews (16)

94% would recommend it to a friend


Customer service


Food quality

Room quality


  • Louise M

  • April 2015

Great hotel

We had a very enjoyable stay at this hotel.

The accommodation is modern, comfortable and stylish. The food was very good. The only slight niggle was the lack of directions to the car park (which is entered through Mill Street).

  • P Byham

  • January 2015

Weekend in Stafford

Great hotel in the centre of Stafford.

The bar and restaurant has a buzz and staff and room were excellent, as was the breakfast.

  • D Bell

  • November 2014

my second stay here and will return

My second stay at the Swan and my preferred hotel when staying in Stafford.

Good room and wide choice at breakfast but overall really helpful well trained staff.

  • Samuel L

  • November 2014

Had a good stay and lovely meal.

This hotel is a nice place stay and had no real problems. The only negative was the radiator in the room was either boiling hot or cold and the thermostatic valve didn't seem to change it, I woke up in the middle of the night as the room was baking hot, although this didn't affect my stay. The hotel is lovely, with good staff and nice food. Would stay again.

  • D Bell

  • October 2014

Excellent one night stay

Although we only stayed one night ( hotel full for other nights) we ate there several times.

Excellent food and great breakfast. Staff charming and helpful. As I work away from home a great deal this was a refreshing change. Next time I am in Stafford I will book ahead to stay here.

  • John Fox

  • September 2014


Only stayed one night as in transit from Scotland but very happy with accommodation.

Missed out on evening meal as we had not booked and restaurant clearly very popular. We had a font room on the third floor which was quite quiet despite the efforts of a male soloist busking in the street. Rear car park a little tricky to find but AA instructions on the ball.

  • shirley spiers

  • July 2014


have stayed here before and always come back to this hotel the staff are very nice and nothing is to much trouble.

  • Amy F

  • July 2014

Friendly, efficient and extremely clean.Pleasure to stay there.

As the title says this friendly hotel, is the most pleasant place to stay.

The hotel was really clean, bedding bathroom dining area - everywhere. Staff were efficient and friendly. Amazing that here was a hotel tucked away in Stafford, how I wish others were of this standard. Many thanks we will certainly recommend here to others.

  • K Malins

  • June 2014

Enjoyable stay

Stayed for one night at this hotel, the customer service was fantastic they were very helpful.

The restaurant and bars were beautifully decorated and of a high standard. We ate in the restaurant and the service and quality of the food was excellent. Breakfast was fantastic with a wide choice of breakfast items. The only thing that let the stay down was the room, we booked a superior room and didn't feel like that is what we got, it was spacious but very old and tired looking and not what was expected as the rest of the hotel was excellent.

  • Ederyn Williams

  • May 2014

Nice city centre hotel & pub

THe Swan is very convenient for Stafford, as it is right on Greengate, the main pedestrian precinct.

It has excellent bars and food, though it was busy while we were there due to a real ale festival. The room was small but clean and pleasant.