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79% would recommend it to a friend
A very disappointing hotel
We stayed here for two nights.
The car park is a bad start ,nowhere to park and very shabby. Our room stank of cigarette smoke so we had to ask for another one. The rooms are dated, small and very basic. The tv won't even take a DVD player. The beds were comfortable so that was the only positive. The piano bar is overpriced and did not even stock Bailys. The swimming pool is like an old school pool and the saunas are in the changing rooms so no mixed saunas to be had if you go as a couple. The staff were pleasant but very young and no idea of hotel hospitality. A real disappointment .
I booked 2 rooms for 2 nights at The Dragon Hotel as we were in the area for a family occasion.
I particularly chose The Dragon as it had swimming pool , the rooms looked nice and the reviews were good. I was very disappointed therefore to learn, just the day before, that we had been moved to The Grand due to an issue with the air conditioning/ heating system. The staff at The Grand were very helpful but our rooms were very basic and yet çost the same as the rooms we had booked at The Dragon. After breakfast we had to check out of The Grand and into The Dragon for our second night- all very inconvenient.
THE Dragon gave us a room upgrade because of the inconvenience and the room was very spacious ànd well decorated.
The Dragon is a much better hotel than the Grand and we would use it again.
The hotel has its own, free, car park which is really useful but DO NOT pull up by the front entrance- we did so just to ask if we could check in and where to park- for a max of 5 minx and we got a parking ticket.
Dragon Hotel and Leisure
Good central hotel, Nice rooms.
Service a bit slow.
Nice place and location
Nice place and located in the heart of swansea so great access to shops and local businessss.
Only let down was the grumpy waiter who didn't pay attention to our order.
Used to be great
Right from the start the staff were discourteous.
A sandwich in the bar, as they didn't want us in the brasserie for one sandwich, took 40 mins. Cheese and pickle. Twice we were given out of date bottled beer. Then the toilet wouldn't flush 2 days running. Breakfast was a shocking £10 each and as a veggie I got a fried egg on toast. We were charged for 4 breakfasts instead of 2. Sadly not the best stay.
More like three star.
Old building which with old windows making it noisy during the night (city centre hotel). Great location. Good value for money. Not much sleep.
Dragon Hotel Sweansea
Staff friendly. Would visit again.
Great location for us to get to the football stadium.
Very near the restaurants and bars in the evening
The pool was clean and there was also a small gym which we
Were too busy to use. All the facilities you would expect and the free wifi was welcome
We would stay again definitely
was worth the money
enjoyed the stay, bed was comfortable, would defo stay there again