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67% would recommend it to a friend
We have eaten at the hotel on a few occasions and have been totally satisfied.
This made the cold food on the hot buffet really disappointing. Hopefully, it is not a regular occurrence.
Great weekend stay
We stayed at Hemsted House for one night and we wished we had booked two nights.
The hotel was beautiful and the staff were very friendly and helpful. Breakfast was fantastic with a wide choice of food. We would definitely go back again, especially to make use of the spa facilities which we didn't have time for this time.
Mattresses need replacing
One of my clients that I work on is based near Hemsptead house and I believe this is the best hotel in the vicinity so have to stay.
However almost every room I stay in, the mattresses are so lumpy and old I can feel the springs in my back and always have a terrible nights sleep. If that wasn't enough, one night there was a conference/party below my room until midnight which was very loud. The rooms are hot and there are often noises from the boiler or machinery downstairs. A home away from home this is not.
Hempstead House Heaven
We stayed here a family wedding and the venue was perfect.
We were warmly greeted by Rita when we arrived, shown to our lovely room in the old part of the hotel. The bed was sooo comfy. Dinner was delicious and the wedding reception beautifully catered for. It is a warm, friendly, family run hotel and I would not hesitate to recommend it to anyone and stay there again... 1st class all the way !
overnight stay in sittingbourne
Very homely atmosphere in what was/is a family home.
My room was large and airy with a good size clean bathroom . The wall mounted TV was a little small for the size of the room-but that is minor. Very helpful staff at reception and in restaurants. I opted for an evening meal in the braserie as the main restaurant was a little pricey and I did not want al a carte. I had an excellent steak with a gorgeous pepper corn sauce, fresh cut chips and all the trimmings. That is a straight forward meal but what made this different was that the chef knew what he/she was doing and it was all freshly cooked-not freezer to microwave/fryer to table. The sweet was also home prepared and excellent. My breakfast was also very good. I will be staying again.
Mad if you stay anywhere else
Fantastic experience at the hotel, room was great, food was lovely, fantastic gym,sauna, jacuzzi and steam room.
Would not stay anywhere else within 30 miles off it
a little close to home but a pleasant stay
We came here for a wedding reception and had a wonderful evening so must say the venue was very good in that respect.
Our room was in the old part of the grounds and although in places decor was looking a little neglected and the room creaked and groaned a bit it all seemed to add to the character of the place. The room was clean and presentable and uniquely furnished which worked well with the age of the house. We took advantage of a late bookout on the sunday and used their spa facilities to relax and recover from the night before which was very pleasant and well thought. In ways I would stay here again but due to the fact its so close to home I would only stay for a similar function. However if you are not a local and are looking to stay somewhere away from the typical big chains of well known hotels I have no doubt you'd be happy with your decision to stay here.
my room was in the older part of the hotel and I had forgotten how hot it is at this time of year (May) and as there is no air conditioning found it very difficult to sleep.
the mattress on occasions was too soft and uncomfortable. when I opened the window to cool the room down the noise from the road is quite loud and doesn't stop, as well as the pigeons cooing. overall it wasn't a great experience.
Please be aware there are no lifts in the original part of this hotel and its like climbing the eiger.
Was informed at check in that this should have been established by myself on booking but obviously I am very naive as I took it for granted that all hotels more than ground floor level would have lifts!I have suffered with my disability now for ^6 years and this is the first time I have encountered this. The receptionist was far from helpful just continuously reminding us that we booked through an agent so not her problem - had a feeling she didn't like this despite informing her that the hotel was full when we attempted to book direct. The moral being check first