Reviews - Future Inn Cardiff Bay



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Customer Reviews

Our reviews are from genuine customers. We verify that the customer has stayed before leaving a review.

Very Good

All reviews (87)

91% would recommend it to a friend


Customer service


Food quality

Room quality


  • stephanie B

  • April 2014

great hotel very clean ideal location for what we needed

Great hotel , very clean, ideal location for dr who experiance, tea and coffee in room great stay

  • N Williams

  • April 2014

Good value for money on a great location it was so good when I told my son he also booked up in 4 days time he also had a great time excellent

  • William Doherty

  • April 2014

Staff very friendly

Only negative comment is the tea at breakfast made with water out of the flask is always never the same as tea made with boiling water out of the pot.

  • C Phillips

  • April 2014

Good service.

Pleasant staff

  • Sam A

  • April 2014

Great overnight stay

Very impressed with our stay at the Future Inn at Cardiff.

Location is excellent for the Doctor Who exhibition (purpose of stay), and room was well presented. Food was excellent and breakfast was also excellent. Staff were friendly and professional, and didn't have any problems at all.

  • Kelly Jenkins

  • April 2014



  • April 2014

Future inn,cardiff bay

Very good hotel,rooms clean and spacious and breakfast excellent.

  • K Dobson

  • April 2014

Cardiff Bay visit March 2014

We were both very impressed with the quality of the room and really enjoyed our stay.

The room was very spacious & clean and the bed was comfortable. Only slight issue is that the windows are not quite as soundproof as they could be.

  • michael r

  • April 2014

Very pleasant,a well managed establishment.Friendly staff, hotel cleanliness to a high standard

Have not used before so was not sure what to expect.took my girlfriend away for a birthday treat and needed somewhere to stay overnight,the hotel they chose for us was a lovely place and helped to make our trip to Wales a very pleasant one....many thanks xx

  • Wendy J

  • March 2014

Lovely accommodation With great location.

We have stayed here several times and are always impressed with the standard of room and cleanliness.It feels more like a 4 star.Beds are very comfortable and spacious.We were a little disappointed to find that our towels had not been refreshed and were left with one bath sheet and one hand towel.It took 3phone calls and just over one hour to have towels brought to the room.

Breakfast is OK but the small plates were a bit of an annoyance and there is not a good selection if you want a continental breakfast(sausage rolls cut in half seemed a strange option)also for two mornings the scrambled eggs were undercooked. We will stay here again as these were fairly minor problems and the location is excellent for eating out and entertainment with a short walk to Cardiff Bay. Parking is plentiful and a return taxi ride to the city centre is little more than it would cost to park for a few hours.