Reviews - Future Inn Cardiff Bay



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Customer Reviews

Our reviews are from genuine customers. We verify that the customer has stayed before leaving a review.

Very Good

All reviews (87)

91% would recommend it to a friend


Customer service


Food quality

Room quality


  • A Edwards

  • September 2014


Staff were very helpful and polite.

Booking in process was easy and was in room within a few minutes of arriving at hotel.

Room was very clean and facilites were excellent.

Would use the hotel again.

  • R Humphries

  • September 2014

My young sons love of Future Inns

We have stayed in all 3 Future Inns over time and have found to be very comfortable and welcoming.

  • w thomas

  • August 2014

better than any 4 star hotels i have stayed in

  • W Willoughby

  • August 2014

Great Location

Great location of this Hotel as Cardiff Bay is just over 5minutes walk away and Cardiff City Centre about 20-30minutes away.

Hotel was spotless and room was very spacious. Definately recommend to others

  • Pauline R

  • July 2014

Night out

Nice welcome clean room very central to where we wanted to visit.

Perhaps the wardrobe could have been bigger.

  • Dawn L

  • July 2014

staff very helpful and polite would recommend hotel

  • Brenda J

  • July 2014

Great place to stay

Stayed one night at the Future Inn as going to a show at the Millennium Centre.

This is an excellent hotel. Reception area lovely, Staff very friendly, efficient and helpful, Dining Room was great. The room was very nice, clean and it had a large, lovely bathroom, lovely fifth floor view at night particularly. There is nothing I can fault with this hotel. The room was spacious, bed was massive and extremely comfortable. Breakfast was excellent, so much to choose from. We had a bar snack when he arrived, just a sandwich, but it was an extremely good one. Would definitely stay here again and highly recommend it.

  • H Jones

  • July 2014

Very helpful

On arrival we were given the wrong room but a phone call to reception and it was all sorted in no time at all ,no problem at all ,very helpful even helped us with the bags to the new room,

  • Alan P

  • July 2014

None to add

  • P Shaddick

  • July 2014

Quick over night stay

Clean and modern hotel with great position close to Cardiff bay.

Great to see no charge for parking in a city hotel