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Reviews - Quality Hotel Dudley

3AA Assessed Hotel Ratings explained
Birmingham Road , Dudley, DY1 4RN
With its location on the outskirts of Dudley town centre, this hotel is just a few minutes drive from junction 2 of the M5, & offers easy convenient access to the whole of the Black Country, the West Midlands area & to the regions motorway networks.

Visitor attractions locally include The Black Country Museum, Dudley Zoo & it's Castle, both are less than 1 mile from the hotel.

Birmingham's Bull Ring Shopping Centre, Merry Hill Shopping Centre, West Midlands Safari Park & Cadbury World are all within a short drive, bus or train journey from the hotel.

The Quality Hotel Dudley offers free parking, free WI-FI throughout, comfortable accommodation, excellent food, & great value for money.

You can relax in the hotel’s Conservatory Restaurant & bar, which serves a range of beers wines and spirits, in the Conservatory Restaurant you can enjoy a wide range of mouthwatering meals from the A la Carte menu, always freshly prepared by the hotel's team of chefs.

Our Conservatory Restaurant also has daily 2 & 3 course evening meals that start from £12.50pp; and offers a great selection of favourite dishes taken from our A la Carte menu.

Just 100mts from the hotel & only £5.00 you can enjoy the Village Hotel's Health & Fitness centre which has an indoor heated pool, yoga, pilates and aerobics classes, as well as a Sauna, Steam Room & fully equipped gymnasium.

Just ask at the hotel’s front desk to purchase an all day pass for £5.00pp.

To truly unwind, the hotel & the Fitness Centre have also teamed up to offer some fantastic pamper packages, for further details of the packages available more please contact the hotel.

There is an entertainments complex approximately 800mtrs from the hotel, where you can catch a movie, go 10 pin bowling or dine at a good number of well known chain restaurants incuding Nando's, Pizza Hut, Chiquitto's, & Frankie & Bennie's.

Meeting Banqueting & Conference Facilities

The hotel has five Meeting Rooms, four with natural daylight, & perfect for all types of Meeting & Banqueting requirements – from a Wedding ceremony & celebration reception meal, an annual sales conference, a fast moving training course, a sales seminar or a full board meeting.

Seating up to 140 delegates, the Dudley Suite is ideal for a conference, Sales Seminar or evening banquet, while the Webb, Brierley and Stuart rooms are more suitable for smaller business meetings & training courses.

These 1st floor meeting rooms can be used as meeting rooms, syndicates or just as break out rooms unfortunately there is no disabled access to the 1st floor meeting rooms.
Picture of Quality Hotel Dudley, Dudley at LateRooms Rollover image to see larger view. Rollover image to see larger view. Rollover image to see larger view.
Overall score Guest rating scores since January 2013 Customer recommendation
Guest Reviews Based on 67 reviews
  • Customer service
  • Cleanliness of accommodation
  • Quality of room
  • Value for money
  • Quality of food
  • Family friendly
61% recommended this accommodation to a friend 68% would stay again
Filter reviews by guests
  • Customer service
  • Hotel cleanliness
  • Quality of room
  • Value for money
  • Quality of food
  • Family friendly

the good the bad, and......
Staff were welcoming and helpful, but it was disappointing from there on in. The room was very tired with ill fitting windows letting in drafts and noise, bearing in mind we were about 75 metres from a dual carriageway. Shower was either cold or red hot, grouting around bath was grotty.
Evening meal was mediocre, breakfast was fine.
Hotel needs improvements. There are better value hotels to be found.
Sad to have to give a negative feedback but only comparing with other hotels recently used

Reviewed by
Paul H

From UK
Who stayed in November 2014

Couple

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  • Family friendly

Very basic
We get the impression that the hotel has noisy weekend revellers regularly. We were very upset and couldn't sleep due to loud banging and shouting in the early hours, that continued even after we went out into the corridor and asked people to quieten down.
A suggestion to the hoteliers would be at weekends to use one section of the hotel away from the rest for people under 50, as most weekenders seemed to be pensioners like ourselves.
In comparison to the better known chains this hotel's similar pricing didn't offer good value for money, although the breakfast was excellent.

Reviewed by
Catherine L

From UK
Who stayed in November 2014

Couple

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  • Hotel cleanliness
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  • Family friendly

Disappointing stay
Booked at last minute & wasn't expensive, however still expected the basics like hot water, none over our two night stay,curtains that actually covered the window & perhaps double glazing would be a bonus due to road noise.
Breakfast was good with plenty of choice & prompt service.
Provided a clean bed & we only used the hotel as a base.

Reviewed by
J Allday

From Stockton on Tees, UK
Who stayed in November 2014

Couple

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  • Hotel cleanliness
  • Quality of room
  • Value for money
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  • Family friendly

Breakfast what breakfast
I arrived at breakfast 8.30 to find only a bowl of cereal left. Not the most modern of places to stay and lacking a bit of maintenance

Reviewed by
Robert W

From Pwllheli, UK
Who stayed in November 2014

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Practical and Clean
I've stayed here a few times now and find it to be a clean and basic hotel perfect for my needs.
The staff are polite and helpful and the bar is well stocked.

Reviewed by
C Dobson

From Bolton, UK
Who stayed in November 2014

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  • Value for money
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  • Family friendly

Happy with Hotel But not the guests
Hi,
Had a nightmare of a night as a couple fought from 01:30hrs to 05:30hrs, the staff did try and sort out the issue but after I had completed a 14hr shift and having nearly no sleep that night, I was less than pleased on departure.

Reviewed by
C Dobson

From Bolton, UK
Who stayed in October 2014

  • Customer service
  • Hotel cleanliness
  • Quality of room
  • Value for money
  • Quality of food
  • Family friendly

Good quality for the price
Hotel staff friendly. Room basic but clean. Beds, furniture and TV all in good condition. Shower not very good but enough to get by and bathroom a little tatty. Very noisy at night on the weekend. Very competitive price compared to other local hotels.

Reviewed by
Laura V

From UK
Who stayed in October 2014

Group of women

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Cheap and cheerful

Reviewed by
Darren P

From Bromsgrove, UK
Who stayed in October 2014

Couple

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  • Quality of food
  • Family friendly

Something to think about!
For the price, the hotel is pretty much what you expect. The hotel was OK although it didn't smell very fresh. The staff were there to earn a wage and that is how far the customer service went. I think a training course in greetings and smiling should be looked into. The walls are paper thin, so on one side I had a new born baby and the other a couple who clearly had a better night then I did! The food was OK, although if you did not get down early there was nothing left and "fresh" food did not come out too often. All that being said it provided a roof over my head and a hot shower.

Reviewed by
N Villareal

From UK
Who stayed in October 2014

Travelling alone

  • Customer service
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  • Quality of room
  • Value for money
  • Quality of food
  • Family friendly

Clean and tidy .... Well furnished and staff helpful !

Reviewed by
Trevor R

From Denbigh, UK
Who stayed in September 2014

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