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72% would recommend it to a friend
Nice location, comfy room, not enough staff
Good points: location is good, nice gardens, the room was quiet, despite being a wedding on, the bed was comfortable.
Bad points: we hired a room for a birthday meal, but as there was a wedding on at the same time, all the staff were working there, we had to constantly wait to get served, and just gave up in the end and headed off to a local pub. The same happened at breakfast, people were waiting ages to get their food. What staff there were, were inadequately trained. Variable hot water - I could only get lukewarm water in the shower, my husband got scalding hot water. The hotel itself is fine, we paid £154 for our room, which feels too expensive, but mainly because we just didn't get the level of service you would expect to get for that price. Why can't places spend just that bit more effort on training staff, I guess this sort of work has a high staff turnover but it so easily fixed, but the level of service received means we wouldn't stay there again, or recommend it to anyone else.
Very poor - avoid
Wedding party on - not told - noise unacceptable
large room, no real fault few area to improve on but nothing major
Quorn Country Hotel
Good standard of accommodation and cleanliness, excellent customer service, breakfast enjoyable, but bacon, sausage and mushrooms seemed to have been pre-cooked (within the hour) and kept hot, I'm not a fan of food that is not cooked freshly as advertised, especially as the breakfast is charged at £12.00.
I would definitely stay again and would be a great place to stop with family.
Lovely hotel. Great atmosphere and friendly staff
Very impressive hotel.
Room was clean, spacious, quiet and had everything you would need. My only gripe is that the air conditioning was a bit archaic. It didn't really condition the air rather than just blow it around. I would definitely stay here again. Though I didn't dine there in the evening breakfast was superb.
Had a lovely stay here at the Quorn Country Hotel.
Perfect for a concert we had been to in Leicester. Excellent, friendly service. Comfortable room. There was a wedding at the hotel on the day we arrived but it didn't affect us at all - and it looked beautiful. Would definitely recommend!
Maybe a little unloved?
Its hard to be too critical but the hotel seemed to be a little dated.
Can't put a finger on too many specifics but we only saw two other couples throughout the stay and nobody else in the dining room in the evening. We didn't get offered a wine list until after we had ordered our meal and sat down which was strange and breakfast was ok but not exceptional.
Lovely staff. Rather pricey at £150 for bed & breakfast. Good room service sandwiches after midnight. Full English breakfast appeared to be pre cooked so very average.
I received a very warm welcome at this hotel and all staff used my name when talking to me during my stay - this made me feel very valued.
Little extra touches like fruit platter and fresh milk in my room on arrival was very welcomed. I dined in the restaurant as my stay inlcuded the special offer of dinner and breakfast. The food was excellent and the service also excellent.