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89% would recommend it to a friend
Great value for money
Stayed here as accommodation for a friends engagement party nearby.
Great value for me and my two friends, beautifully clean although the breakfast hot options were quite warm/cold
No hot water
This is an OK hotel, well situated for the rail link, which is what I needed.
However, they need to improve maintenance. A note was slipped under the door during the night, advising that there would be no hot water. As I was off to a client meeting, I didn't much appreciate this news... no shower for me then. The room was OK, but the idea of putting squirty soap high up on the bathroom wall is unwise. On arrival, whilst trying to wash my hands with the cold water, it squirted my suit with liquid soap. On the "up side", the staff here are really good - very friendly and helpful. I might give it another try if I needed somewhere close to the station, as I'm sure they usually have hot water(?!)
Great location, close to town and old town
Stayed here to meet up with a friend after a very hectic weekend, the staff were friendly and the bar was open until 2am which helped.
Room was nice, great comfy bed, would recommend anyone who wants to go to Stevenage to stay here.
Friendly staff, surprisingly large room, clean with choice of pillows and everything done to help you.
I'd forgotten one of my toiletries and was given a replacement for free. More choice of breakfast for those who don't want gluten and can't face cooked so early would be good.
Good location and goo value
It was in a good location and had everything you need
Good value but breakfast was a bit limited.
good room nice hotel
Room was clean and tidy.
Very comfortable bed. Staff were friendly and helpful. Breakfast was good, plenty to eat and drink.