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88% would recommend it to a friend
I have no complaints whatsoever.
All was as I would have hoped. Staff friendly and helpful, hotel and room clean, Food good and plentiful.
Very noisy & unable to sleep
My room was on lower ground floor under the reception area.
I was woken up at 12:30 by a lot of noise above and after an hour called reception and asked to be moved to another room. There was also someone outside banging on my room window. I was moved to another room on the 4th floor. The room was very hot but I could not open my window as there were people outside making alot of noise. I got little sleep, missed breakfast and felt dreadful the following day. I was told in the morning that there had been a fight and have been told since that this is a regular occurrence. I do not feel this is a suitable hotel for a female travelling alone.
Holiday Inn Express STEVENAGE
Friendly helpful reception staff, good comfortable night sleep.
Would stay here again. Great value for money.
Holiday Inn Express Stevenage
The hotel was generally good, the breakfast was adequate, more variety of cooked items would have been nice, although the grapefruit / juice / coffee / toast / yoghurt
Holiday Inn Express STEVENAGE
The receptionist was very friendly and helpful and the room was clean and tidy and spacious but I did find the bed a little hard and hot.
Breakfast was disappointing as tea/coffee machine luke warm and hot food barely warm but a good selection of pastries etc.
Great value for money
Stayed here as accommodation for a friends engagement party nearby.
Great value for me and my two friends, beautifully clean although the breakfast hot options were quite warm/cold
No hot water
This is an OK hotel, well situated for the rail link, which is what I needed.
However, they need to improve maintenance. A note was slipped under the door during the night, advising that there would be no hot water. As I was off to a client meeting, I didn't much appreciate this news... no shower for me then. The room was OK, but the idea of putting squirty soap high up on the bathroom wall is unwise. On arrival, whilst trying to wash my hands with the cold water, it squirted my suit with liquid soap. On the "up side", the staff here are really good - very friendly and helpful. I might give it another try if I needed somewhere close to the station, as I'm sure they usually have hot water(?!)
Great location, close to town and old town
Stayed here to meet up with a friend after a very hectic weekend, the staff were friendly and the bar was open until 2am which helped.
Room was nice, great comfy bed, would recommend anyone who wants to go to Stevenage to stay here.
Friendly staff, surprisingly large room, clean with choice of pillows and everything done to help you.
I'd forgotten one of my toiletries and was given a replacement for free. More choice of breakfast for those who don't want gluten and can't face cooked so early would be good.