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82% would recommend it to a friend
A nice friendly hotel.All the staff were very helpful.
Just had one problem and that was with the shower.It was difficult to get temperature right and was static and not very powerful so couldn't wash my hair(even a daily shower was not easy as couldn't rinse off soap)
The place to choose.
We very much enjoy our visits to The Old Palace Lodge, and would always choose to stay there.
The staff are always very friendly and helpful and the breakfast is excellent. We have not yet had occasion to try the dinners. Our room was comfortable but the lighting was very poor and that is something that could be improved.
good value on a Laterooms deal.
Overnight airport stay
Perfect for close vicinity for airport.
Unfortunately, we arrived late so could only take advantage of the room and had to leave before breakfast. We would like to go again to spend more time in the hotel and enjoy the excellent facilities. Perhaps one of the premier rooms would be worth a look. The gentleman on reception could not have been more helpful. Good staff training.
Blown away by the look and size of the hotel, you can't see it in it's full extent from the outside, beautiful hotel, staff friendly, fire alarm went off at 4am which was only negative
needing to be near luton airport i thought i'd get a slightly more boutique hotel to make the blessings of the french air strike a bit less savage.
the hotel is ok, its perfectly ok but it looks a lot more boutique in its presentation. it is intact pretty big and once passed the cozy bar you're into the remnants of what feels a bit like an old hospital. the nice frontage of th building gives way to a more modern add on. its ok though, the staff were friendly, the room clean - a bit tired and not quite worth the extra money but nothing terrible. the terrible was the noise from upstairs - the ceilings being so thin that the most minute walking around sounds like elephants - it was extremely loud and not because people were running around. furthermore i was woken in the morning with a maintenance man in the room pulling open the curtains !. couldn't believe it. he said he'd knocked - then come in, then not seen a fully grown human being in the bed and clothes all over the floor and bag....until he opened the curtain. not funny at all. I'm sure it was a genuine mistake but it shouldn't happen. not all negative but not quite what it sells itself as.oh and careful - its 20 minutes from the airport not 10 as they tell you on reception - theres speed cameras everywhere too
We were very happy with our accommodation and plan to visit The Old Palace again
Family Room with teenagers
Sadly the total lack of sound proofing in the bedroom ruined our stay to the extent that we thought other guests were actually in our room during the night which was disturbing to say the least !!!.
The put you up bed was really not fit for purpose for 2 teenage boys but the Hotel appreciated the problem and allocated an additional room on our last night. The Hotel was otherwise welcoming and in a good location.
Can I start by saying that the curtains are amazing.
They are so thick and heavy, they blotted out all light and helped me to sleep for 11 hours. I rarely sleep for 8 let alone 11. My wife slept for 12 hours. The many doors in the corridors keep the noise down so, once you close that bedroom door, you can truly shut the world out. Got a really good price on Late Rooms. Might not have booked it at full price. Slept so long, missed breakfast on both days, so I can't even comment on the food. If you feel tired and need sleep, or just need down time, I would strong advise you go here. Peace and solitude doesn't even begin to describe it. Yes, there was a wedding downstairs and wedding guests in the morning but they didn't disturb my sleep. Yes, maybe I was tired and needed sleep but the curtains are still amazing!
exec room not worth it!!
4 star hotel?.
Wouldn't say it was, more like 3, paid extra for exec room which is just extra toiletries dressing gown and 2 bottles of water. Couldn't get lunch as shut on Saturday. ?!. Breakfast was nice, the best thing about hotel, some staff didnt know about area and couldn't understand question. Music from wedding went on till 1am so music loud in our room even though room at back of hotel, car park full of wedding guests cars got the last one!. Surrounding area not particular nice drove to Hemel hempstead for dinner. Wouldn't stay here again would prefer the travel lodge in hemel hempstead. !