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91% would recommend it to a friend
The Old Palace Lodge is well worth its 4 star rating.
The customer service was excellent right from checking in to checking out. My only query would be the price of the breakfast was £11.50 each which I thought was a little excessive although it was very nice. The only other problem was the pillows where very hard but the bed was a king size and very comfortable.
Is great but could be better
We have stayed in this hotel once before to visit family in St Albans and on both occasions the staff were friendly and attentative, the room was spacious and clean and the facilities were good.
There are a few areas for improvement, some may be harder to fix than others. The walls between rooms are thin. On both occasions we were kept awake until the early hours by noisy neighbours. The first occasion was by partying neighbours the second, and rather more grim, by the sound of a couple having sex followed by several hours of arguing!. ( the mind boggles!!) The first time I did call reception to see if they could have a quiet word, which they did but without much success. The second time I didn't bother - but perhaps I should have. The problem is that the walls are very thin and any chat (or otherwise!) comes through loud and clear.
There is no aircon in the rooms and it got very hot, even with the windows open. Last time the breakfast was amazing and we were really looking forward to more of the same. This time they have clearly cut back and the choice was much more limited. No choice of egg either which was disappointing and the tea came in vacuum jugs so it didn't taste great. Still a decent spread but I missed my eggs benedict.
Nice staff clean hotel and lots of places to eat and have a drink close by.
Couldn't get closer to the centre of Dunstable than this, so spot on.
Everything was great for a one night stay - would definitely go again
Last Minute Change of Plan
We used the hotel as a base to get up to Whipsnade zoo.
Perfect location as the zoo is only 10 minutes up the road. I've had a years worth of bad experiences with hotels but i'm glad to say the curse has been lifted. The quietest night sleep i've had in a long time, pitch black room with the curtains drawn and really comfy bed. All I ask for in a hotel.
Excellent food and service in a charming hotel
We stayed for one night while visiting friends in the area and this hotel was ideal.
Has everything you'd want for that type of stay on is reasonable on prices etc.
I recommend for family with young children.
We arrived at the hotel late night, they were busy but the receptionist was quite helpful.
The room was good the only problem was the shower didn't work properly, the water pressure quite poor. We stayed on top floor no noise at all from the bar. In the morning we did manage to have a good quality breakfast and the staffs was excellent. Thank you for the all staffs from Old Palace Lodge. We recommend for family stay.
pleasant hotel, log fire burning! room very corporate, but comfy, excellent food and barman .
The Old Palace Lodge
I stayed with my children and the overall experience was good.
Very friendly and helpfull staff, no complaint whatsoever.