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Reviews - The Old Palace Lodge


Church Street, Dunstable, LU5 4RT

Price From 95.65 AUD

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Customer Reviews

Our reviews are from genuine customers. We verify that the customer has stayed before leaving a review.

Very Good

All reviews (35)

83% would recommend it to a friend


Customer service


Food quality

Room quality


  • S Probert-Hill

  • August 2015

Is great but could be better

We have stayed in this hotel once before to visit family in St Albans and on both occasions the staff were friendly and attentative, the room was spacious and clean and the facilities were good.

There are a few areas for improvement, some may be harder to fix than others. The walls between rooms are thin. On both occasions we were kept awake until the early hours by noisy neighbours. The first occasion was by partying neighbours the second, and rather more grim, by the sound of a couple having sex followed by several hours of arguing!. ( the mind boggles!!) The first time I did call reception to see if they could have a quiet word, which they did but without much success. The second time I didn't bother - but perhaps I should have. The problem is that the walls are very thin and any chat (or otherwise!) comes through loud and clear.

There is no aircon in the rooms and it got very hot, even with the windows open. Last time the breakfast was amazing and we were really looking forward to more of the same. This time they have clearly cut back and the choice was much more limited. No choice of egg either which was disappointing and the tea came in vacuum jugs so it didn't taste great. Still a decent spread but I missed my eggs benedict.

  • paul B

  • August 2015

Nice staff clean hotel and lots of places to eat and have a drink close by.

Good value

  • steve jones

  • July 2015

Business Traveller

Couldn't get closer to the centre of Dunstable than this, so spot on.

Everything was great for a one night stay - would definitely go again

  • Richard Coyne

  • June 2015

Last Minute Change of Plan

We used the hotel as a base to get up to Whipsnade zoo.

Perfect location as the zoo is only 10 minutes up the road. I've had a years worth of bad experiences with hotels but i'm glad to say the curse has been lifted. The quietest night sleep i've had in a long time, pitch black room with the curtains drawn and really comfy bed. All I ask for in a hotel.

  • R Carrey

  • June 2015

Excellent food and service in a charming hotel

  • chris g

  • June 2015

Very good

We stayed for one night while visiting friends in the area and this hotel was ideal.

Has everything you'd want for that type of stay on is reasonable on prices etc.

  • Fabio J

  • February 2015

I recommend for family with young children.

We arrived at the hotel late night, they were busy but the receptionist was quite helpful.

The room was good the only problem was the shower didn't work properly, the water pressure quite poor. We stayed on top floor no noise at all from the bar. In the morning we did manage to have a good quality breakfast and the staffs was excellent. Thank you for the all staffs from Old Palace Lodge. We recommend for family stay.

  • j boyd

  • January 2015

pleasant hotel, log fire burning! room very corporate, but comfy, excellent food and barman .

thought overpriced.

  • d karim

  • January 2015

The Old Palace Lodge

I stayed with my children and the overall experience was good.

Very friendly and helpfull staff, no complaint whatsoever.

  • J King

  • December 2014

A nice friendly hotel.All the staff were very helpful.

Just had one problem and that was with the shower.It was difficult to get temperature right and was static and not very powerful so couldn't wash my hair(even a daily shower was not easy as couldn't rinse off soap)