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Reviews - Comfort Inn City Centre Birmingham

2Self Classified Hotel Ratings explained
Station Street , Birmingham, B5 4DY
Conveniently located in the heart of the cosmopolitan city of Birmingham, this charming hotel is housed in a beautiful, red-bricked Victorian building just a stone’s throw from New Street Station and the famous Bullring shopping centre. With a wealth of restaurants, bars, theatres and attractions just waiting outside its front door, it is the perfect place for both leisure and business customers alike.

A historical landmark in its own right, the original building dates back to 1883 and great deal of care has been taken to ensure it still retains many of its original period features, including a marvellous pull-cage lift. However, guests can still look forward to experiencing all the contemporary amenities that one would expect from a hotel of this calibre. The Comfort Inn Birmingham prides itself on its uncompromising commitment to customer service, combining resolute efficiency with a unique personal touch.

When it comes to accommodation, the comfort and convenience of guests are the cornerstones upon which all of the rooms are composed. Each of the 40 tastefully decorated, en-suite bedrooms are well-appointed with all the amenities needed to guarantee a relaxing and stress-free stay. This includes Wi-Fi access at a fee, television, telephone, tea & coffee making facilities. Whether business or leisure, a family or a solo traveller, there are a range of room types to choose from, including Single, Double, Twin, and Triple options.

Business travellers in particular will appreciate additional conveniences like copy and fax services, as well as two on-site meeting rooms. With capacity for up to 50 delegates, these are perfect for hosting a multitude of corporate events including seminars, training sessions and conferences. What’s more the ICC is only a 15 minute walk from the hotel.

Each morning guests can look forward to starting the day with a traditional English breakfast, or if they prefer, lighter options are also available (please note no restaurant is available in the evenings). The Station Bar, located on the premises, is a great place to unwind after a long journey or a frantic day’s high-street shopping. Offering a fine selection of beers, wines, ales and light snacks, guests are free to relax and enjoy the friendly ambiance or perhaps watch a game on the large screen TV.

The city of Birmingham is renowned for its abundance of exciting attractions, whether it’s an action packed weekend, a romantic getaway or a business trip there is truly something for everyone. No account of this vibrant city would be complete without first mentioning the fantastic shopping. The Mailbox offers big brand indulgence from the likes of Harvey Nichols, Hugo Boss and Emporio Armani, whilst the Bullring, one of the UK’s largest shopping centres is perfect for favourite high-street stores such as Topshop, Apple, DKNY and of course the iconic Selfridges. And what with the colourful markets and the world-famous Jewellery Quarter, it’s a virtual shopper’s paradise. The cosmopolitan nature of Birmingham is reflected in the sheer quality and choice of its many restaurants and eateries. From Michelin Stars and stylish dishes to traditional pub lunches and tasty snacks there is something for all budgets and culinary palettes to enjoy. It’s no surprise that the nightlife in Birmingham is as thriving and energetic as the city itself. With an endless selection of exciting bars and night-clubs as well as comedy clubs, theatres and gigs, there is always something happening. Just a 15 minute walk from the hotel is the National Indoor Arena, one of the busiest large scale indoor sporting and entertainment venues in Europe. Those seeking more cultural pursuits are just as spoilt for choice. The Hippodrome, Birmingham’s flagship theatre and home to the Birmingham Royal Ballet, has everything from Opera to musicals. There’s also the Alexandria, an exquisite Edwardian auditorium offering a rich mix of drama, comedy and concerts, and the Repertory Theatre renowned for its original plays and family friendly entertainment. For art lovers, Birmingham Museum and Art Gallery has the largest collection of Pre-Raphaelites in the world. The Ikon is one of Europe's leading contemporary art galleries. And the Barber Institute of Fine Arts has a balance between old and new.

Further afield, the NEC, the UK’s largest exhibition centre is only a 20 minute drive from the hotel. This venue is host to over 160 exhibitions and 2.5 million visitors each year. Birmingham Botanical Gardens, less than a 10 minute drive away, offer 15 acres of beautiful gardens and glasshouses where visitors are free to enjoy the serene tranquillity of nature. Why not treat the whole family with a visit to Cadbury World chocolate factory, Drayton Manor Theme Park or perhaps the educational fun of Thinktank, an interactive science museum.

Please note, Breakfast price shown at time of booking is special non-refundable rate and cannot be cancelled.

Please note, if you intend to pay for your reservation by cash a £50 deposit will be taken at the time of arrival. The hotel reserves the right to bill guests for any refurbishment work necessary should damage be caused during your stay."

if card is declined on day of arrival the reservation will be cancelled after 2pm.

public car park - new street ncp st judes passage.
Picture of Comfort Inn City Centre Birmingham , Birmingham at LateRooms Rollover image to see larger view. Rollover image to see larger view. Rollover image to see larger view.
Overall score Guest rating scores since December 2012 Customer recommendation
Guest Reviews Based on 197 reviews
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67% recommended this accommodation to a friend 73% would stay again
Filter reviews by guests
  • Customer service
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  • Family friendly

kasabian
the customer service was excellent & all staff were very helpful.

Reviewed by
Tim Watts

From Loughborough, UK
Who stayed in November 2014

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Not The Ritz
This isn't the Ritz but it is good value accommodation with clean rooms and friendly staff,especially the charming young ladies in the Railway bar

Reviewed by
Robert Jenner

From Waltham Cross, UK
Who stayed in November 2014

Couple

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Convenient and great value for money
Great location for access to central Birmingham, the Bull Ring and New Street Station.

Reviewed by
Andy Horsman

From Taunton, UK
Who stayed in November 2014

Travelling alone

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Avoid unless you have no standards and don't care for safety
Hotel room was dirty and dated. Stains everywhere, mould in the bathroom, a door which jammed open and didn't lock from the inside when shut. A chain was provided, but that still doesn't stop people from opening your door. Polystyrene tiles on ceiling (where they hadn't warped off) and a tile which had warped and moved in the bathroom left a gaping hole above the loo/shower/bath. Also a further hole in the bathroom wall where an electric light used to be above the mirror.
Toilet was unclean and bed had a huge lump in the (otherwise rock solid) mattress.
Window was draughty but hotel overall was very warm. No remote for the television and no plug socket close to the bed. Walls dirty and scuffed.
Entire building smelled like excrement. Very loud humming noises, good job I sleep deeply.
The communal box of tissues by the bed was the final straw.
Staff were, however, perfectly friendly.

Reviewed by
E Clarke

From UK
Who stayed in November 2014

With colleagues

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birmingham center
great location

Reviewed by
peter s

From Stroud, UK
Who stayed in November 2014

Travelling alone

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Last room on night, a triple, but with windows onto the fire escape which could not be locked properly. Otherwise room comfortable, cooked breakfast quick and good. Building works opposite a temporary feature.

Reviewed by
John R

From Llandudno, UK
Who stayed in November 2014

Travelling alone

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Very pleasantly surprised
A comfortable, clean bed in a room that was appealingly elegant in a slightly faded way. Plus the hotel reception is open 24 7 which was a relief after catching a late train. Highly recommended for the price.

Reviewed by
Charlotte P

From Hastings, UK
Who stayed in November 2014

Travelling alone

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Room small but perfectly adequate; very good value.

Reviewed by
N Sales

From Sandbach, UK
Who stayed in October 2014

Travelling alone

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Inappropriately named Comfort Inn!
The room did not resemble the photograph displayed, odd L shaped room looking out onto the fire escape. Shabby, very dated decour, desperately in need of a face lift. The bathroom was adequate and I had a good hot shower (the highlight of the stay). A place to sleep but not much more, I will not be staying here again.

Reviewed by
D Brown

From Carterton, UK
Who stayed in October 2014

Travelling alone

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Short stay
We had an enjoyable stay and would use again

Reviewed by
Garry E

From UK
Who stayed in October 2014

Couple

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All reviews posted are the opinions of people who have stayed at this accommodation, not of LateRooms.com. These opinions may vary greatly and should be considered alongside all the other information available for this property. If you have more questions regarding our guest reviews read our FAQS.

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