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66% would recommend it to a friend
Comfort Inn City Centre Birmingham
On arrival I was a little concerned as there appeared to be no room allocated !!.
The young lady did sort out a room, and by good fortune I had a printed copy of the Late Rooms booking. Had I not had the confirmation I know not what would have happened as the rate on the day was £79 and not £55.
I stayed overnight in Birmingham as I had a two day intensive course and needed a good nights rest at the end of day 1.
As hotel is by New St station - construction noise until 3am. I know that they could not control the construction noise, BUT I should have been advised that it may disturb me so that I could have chosen to go somewhere else. In addition to this noise, the room i was given was clearly close to the boiler, it came on/ off all throughout the night and woke me nearly every time. It was SO hot in the room that I had to leave early for fear that I may actually pass out, There was hair in the bath, that was not mine, the bin in the bathroom was broken but also dirty and the lampshade over the tv was stained. The shower was so pathetic I would have taken me an hour to rinse my hair, so i had to bath.... The lift frightened the life out of me and looked as if it belonged in a council tower block with graffiti scratched into it. My room - for a woman on her own - was right away from anywhere, through dingy corridors and quite frankly I was a little bit scared to stay there. The stairs were untidy/ not hoovered and ladders and other equipment were stored on the landings. I find this very disappointing and NOT value for money. I wasn't asked if i enjoyed my stay, probably because they get so many complaints. I was told the manager would ring me, but so far - they have not, i have emailed but so far no response.
This hotel is a basic inexpensive hotel that suffers greatly from work going on outside.
I stayed for three nights and got very little sleep due to the 24hrs road works going on. This apparently has been ongoing for two years and there is no end in sight.
Unfortunately and rather surprisingly the room I was in only had single glazing so the noise was deafening. At one point i had the television up full volume and could not hear it over noise of a steam road roller right outside. Not the fault of the hotel but would not return until road works completed. Staff were excellent throughout.
The hotel was clean though a little dated and in need of a facelift
Loved this little room.
It was clean and had everything you need for an overnight stay. Only negative was that the shower took too long to heat up. (Also there was work going on in the station building across the road, although this didn't bother me too much as I just needed a place to lay my head.) But lovely clean little en-suite.
loved every single second
Price has doubled ... for no improvement?
I stayed here at Christmas for 3 nights and wrote a very positive review.
I returned this weekend for one night. The price had essentially doubled since I stayed over Christmas, and I put that down to the mention of a 'refurb' within the hotel. When I stayed at Christmas it was around £35 p/night, and considering the location of the hotel (right next to new st) that was perfect. When I saw the price at £75 p/night, I thought that was unreasonable for the standard of hotel I experienced previously (ie; clean but very simple, a bit dated, a few rough edges) but I figured there must have been a big refurb and raising of standards to justify the new price. After staying there for one night the only change I noticed at all within the hotel is they now have electronic key cards to enter the rooms, whereas previously it was an old-fashioned key that you had to turn. I don't think a single thing was different about the room (I incidentally stayed in exactly the same room as previously). For that reason, I have to say the value for money was poor. When it was cheaper, I was perfectly happy to pay that price for a no-frills hotel in a great location. When it is charging the same as some more luxurious, modern places, I would definitely go elsewhere in future.
Convenient and remarkably cosy but basic.
Conveniently situated next to New Street but overshadowed by ongoing building works, Comfort Inn is a fine place to crash for a night or two, but no modern go-to in this growing city.
The reception was friendly. There was a operating lift to my room on the third floor. The room had a remarkably comfy, clean bed and ensuite bathroom but the decor was old fashioned and run down in places (such as the shower, which didn't work cos all the water ran out of the house, or the torn net of the curtain. Towels were adequate, but the bath sheet could have been a little larger. My room didn't have a view, just the dingy fire escape, but that's fine as I wasn't there to look out of the window. The tea and coffee facilities was sufficient, but maybe they could provide mugs, not cups. There was a hairdryer that worked fine, and a TV with good reception. No wi-fi. I would stay here again, but mainly because it was cheap and central and the staff are nice.
Comfort Inn City Centre Birmingham
Clean cheap room, exactly what we needed.
Only problem was the guy at reception tried to charge us for a breakfast we never ate, basically calling us thieves other than that it was a good hotel
Basic, clean, convenient location
Everything was fine, great price, very convenient location, clean and tidy.
Apart from the shower pressure (stayed on 4th floor if that makes a difference), which was very weak. Would stay here again though.