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Reviews - Comfort Inn City Centre Birmingham

2Self Classified Hotel Ratings explained
Station Street , Birmingham, B5 4DY
Conveniently located in the heart of the cosmopolitan city of Birmingham, this charming hotel is housed in a beautiful, red-bricked Victorian building just a stone’s throw from New Street Station and the famous Bullring shopping centre. With a wealth of restaurants, bars, theatres and attractions just waiting outside its front door, it is the perfect place for both leisure and business customers alike.

A historical landmark in its own right, the original building dates back to 1883 and great deal of care has been taken to ensure it still retains many of its original period features, including a marvellous pull-cage lift. However, guests can still look forward to experiencing all the contemporary amenities that one would expect from a hotel of this calibre. The Comfort Inn Birmingham prides itself on its uncompromising commitment to customer service, combining resolute efficiency with a unique personal touch.

When it comes to accommodation, the comfort and convenience of guests are the cornerstones upon which all of the rooms are composed. Each of the 40 tastefully decorated, en-suite bedrooms are well-appointed with all the amenities needed to guarantee a relaxing and stress-free stay. This includes Wi-Fi access at a fee, television, telephone, tea & coffee making facilities. Whether business or leisure, a family or a solo traveller, there are a range of room types to choose from, including Single, Double, Twin, and Triple options.

Business travellers in particular will appreciate additional conveniences like copy and fax services, as well as two on-site meeting rooms. With capacity for up to 50 delegates, these are perfect for hosting a multitude of corporate events including seminars, training sessions and conferences. What’s more the ICC is only a 15 minute walk from the hotel.

Each morning guests can look forward to starting the day with a traditional English breakfast, or if they prefer, lighter options are also available (please note no restaurant is available in the evenings). The Station Bar, located on the premises, is a great place to unwind after a long journey or a frantic day’s high-street shopping. Offering a fine selection of beers, wines, ales and light snacks, guests are free to relax and enjoy the friendly ambiance or perhaps watch a game on the large screen TV.

The city of Birmingham is renowned for its abundance of exciting attractions, whether it’s an action packed weekend, a romantic getaway or a business trip there is truly something for everyone. No account of this vibrant city would be complete without first mentioning the fantastic shopping. The Mailbox offers big brand indulgence from the likes of Harvey Nichols, Hugo Boss and Emporio Armani, whilst the Bullring, one of the UK’s largest shopping centres is perfect for favourite high-street stores such as Topshop, Apple, DKNY and of course the iconic Selfridges. And what with the colourful markets and the world-famous Jewellery Quarter, it’s a virtual shopper’s paradise. The cosmopolitan nature of Birmingham is reflected in the sheer quality and choice of its many restaurants and eateries. From Michelin Stars and stylish dishes to traditional pub lunches and tasty snacks there is something for all budgets and culinary palettes to enjoy. It’s no surprise that the nightlife in Birmingham is as thriving and energetic as the city itself. With an endless selection of exciting bars and night-clubs as well as comedy clubs, theatres and gigs, there is always something happening. Just a 15 minute walk from the hotel is the National Indoor Arena, one of the busiest large scale indoor sporting and entertainment venues in Europe. Those seeking more cultural pursuits are just as spoilt for choice. The Hippodrome, Birmingham’s flagship theatre and home to the Birmingham Royal Ballet, has everything from Opera to musicals. There’s also the Alexandria, an exquisite Edwardian auditorium offering a rich mix of drama, comedy and concerts, and the Repertory Theatre renowned for its original plays and family friendly entertainment. For art lovers, Birmingham Museum and Art Gallery has the largest collection of Pre-Raphaelites in the world. The Ikon is one of Europe's leading contemporary art galleries. And the Barber Institute of Fine Arts has a balance between old and new.

Further afield, the NEC, the UK’s largest exhibition centre is only a 20 minute drive from the hotel. This venue is host to over 160 exhibitions and 2.5 million visitors each year. Birmingham Botanical Gardens, less than a 10 minute drive away, offer 15 acres of beautiful gardens and glasshouses where visitors are free to enjoy the serene tranquillity of nature. Why not treat the whole family with a visit to Cadbury World chocolate factory, Drayton Manor Theme Park or perhaps the educational fun of Thinktank, an interactive science museum.

Please note, Breakfast price shown at time of booking is special non-refundable rate and cannot be cancelled.

Please note, if you intend to pay for your reservation by cash a £50 deposit will be taken at the time of arrival. The hotel reserves the right to bill guests for any refurbishment work necessary should damage be caused during your stay."
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Overall score Guest rating scores since October 2012 Customer recommendation
Guest Reviews Based on 186 reviews
  • Customer service
  • Cleanliness of accommodation
  • Quality of room
  • Value for money
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  • Family friendly
67% recommended this accommodation to a friend 73% would stay again
Filter reviews by guests
  • Customer service
  • Hotel cleanliness
  • Quality of room
  • Value for money
  • Quality of food
  • Family friendly

Comfort Inn Birmingham
This was a very clean room. It was not too small and great value for money.

Reviewed by
J Jarvis

From England
Who stayed in September 2014

Couple

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Basic! Definitely basic! Was somewhere to sleep

Reviewed by
Peter D

From UK
Who stayed in September 2014

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dissappointing
Friendly enough reception staff. Hotel a bit rough and ready. Ok for a couple of night and for the convenience of location. Cooked breakfast was unfortunately awful and the waitress was also cooking the food (so not her fault) tinned rather than fried mushrooms and tomatoes. Not worth the surcharge

Reviewed by
ROB T

From London, UK
Who stayed in September 2014

Travelling alone

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Pleasantly surprised
After reading reviews before arrival we were very worried. However once we had found the place at midnight - building works made this tricky - we checked in and found our room to be immaculate. The bathroom was brand new and looked as though we were one of the first to use it. TV was great with Sky news etc. The only minus point was the curtains which were very dated.
A very big problem with our room was the noise from the building work over the road but that is hardly the fault of the hotel.
Convenient for station and excellent value for money. Do not be put off by the outside and location. Hopefully all other rooms are as nice as ours.

Reviewed by
j hall

From Budleigh Salterton, UK
Who stayed in September 2014

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Very good hotel
Would stay again :)

Reviewed by
Michael F

From UK
Who stayed in August 2014

Couple

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good value & good location
was difficult to find but only because of road closure outside the hotel because of work on the staion.

Reviewed by
katherine i

From UK
Who stayed in August 2014

Mixed group

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Not too bad
My partner and I booked this stay because everywhere else was booked. I couldn't fault the room for the price, however the bed was a little uncomfortable. When we arrived we went to the reception desk to pay by cash. I had exactly £40 on me which was the cost of the room. I was then told if I pay by cash I need to put a £50 cash safety deposit down which I did not have. Luckily the man was quite nice and after a while said that he trusted us. The hotel is pretty much in the centre of Birmingham which I loved. I would stay again, but it's not the best hotel in Birmingham for the same price.

Reviewed by
Emily F

From Wolverhampton, UK
Who stayed in August 2014

Couple

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Surprisingly good.
I wasn't expecting much after seeing the outside of the building as it looked grubby and uncared for but upon entry into the lobby I was rather surprised to see a clean and professional looking hotel.
4 floors of rooms with lift access although the lift is tiny and can barely fit 3 people. The room was spacious and clean with a rather large bathroom.
The only downside was a rather loud TV from one of the rooms close to ours but that was only during early evening before we went out for the night, it was very quite upon our return in the early hours.

Reviewed by
Gareth C

From Telford, UK
Who stayed in August 2014

Couple

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Super central
Super central and nice and cheap. The room was fine. Clean and decorated to an ok standard. Continental breakfast was fine. Parking voucher provided by the hotel ncp car park was a bargain price of £6.50 for 24 hours. Defo stay again.

Reviewed by
Elizabeth A

From Brighton, UK
Who stayed in August 2014

Couple

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Great value for money. Room spacious and clean. Shower efficient and easy to operate. Very convenient location, close to the station and the city centre. Staff friendly and accommodating.

Reviewed by
Judith M

From UK
Who stayed in August 2014

Group of women

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