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Reviews - Comfort Inn City Centre Birmingham

2Self Classified Hotel Ratings explained
Station Street , Birmingham, B5 4DY
Conveniently located in the heart of the cosmopolitan city of Birmingham, this charming hotel is housed in a beautiful, red-bricked Victorian building just a stone’s throw from New Street Station and the famous Bullring shopping centre. With a wealth of restaurants, bars, theatres and attractions just waiting outside its front door, it is the perfect place for both leisure and business customers alike.

A historical landmark in its own right, the original building dates back to 1883 and great deal of care has been taken to ensure it still retains many of its original period features, including a marvellous pull-cage lift. However, guests can still look forward to experiencing all the contemporary amenities that one would expect from a hotel of this calibre. The Comfort Inn Birmingham prides itself on its uncompromising commitment to customer service, combining resolute efficiency with a unique personal touch.

When it comes to accommodation, the comfort and convenience of guests are the cornerstones upon which all of the rooms are composed. Each of the 40 tastefully decorated, en-suite bedrooms are well-appointed with all the amenities needed to guarantee a relaxing and stress-free stay. This includes Wi-Fi access at a fee, television, telephone, trouser press and tea & coffee making facilities. Whether business or leisure, a family or a solo traveller, there are a range of room types to choose from, including Single, Double, Twin, and Triple options.

Business travellers in particular will appreciate additional conveniences like copy and fax services, as well as two on-site meeting rooms. With capacity for up to 50 delegates, these are perfect for hosting a multitude of corporate events including seminars, training sessions and conferences. What’s more the ICC is only a 15 minute walk from the hotel.

Each morning guests can look forward to starting the day with a traditional English breakfast, or if they prefer, lighter options are also available (please note no restaurant is available in the evenings). The Station Bar, located on the premises, is a great place to unwind after a long journey or a frantic day’s high-street shopping. Offering a fine selection of beers, wines, ales and light snacks, guests are free to relax and enjoy the friendly ambiance or perhaps watch a game on the large screen TV.

The city of Birmingham is renowned for its abundance of exciting attractions, whether it’s an action packed weekend, a romantic getaway or a business trip there is truly something for everyone. No account of this vibrant city would be complete without first mentioning the fantastic shopping. The Mailbox offers big brand indulgence from the likes of Harvey Nichols, Hugo Boss and Emporio Armani, whilst the Bullring, one of the UK’s largest shopping centres is perfect for favourite high-street stores such as Topshop, Apple, DKNY and of course the iconic Selfridges. And what with the colourful markets and the world-famous Jewellery Quarter, it’s a virtual shopper’s paradise. The cosmopolitan nature of Birmingham is reflected in the sheer quality and choice of its many restaurants and eateries. From Michelin Stars and stylish dishes to traditional pub lunches and tasty snacks there is something for all budgets and culinary palettes to enjoy. It’s no surprise that the nightlife in Birmingham is as thriving and energetic as the city itself. With an endless selection of exciting bars and night-clubs as well as comedy clubs, theatres and gigs, there is always something happening. Just a 15 minute walk from the hotel is the National Indoor Arena, one of the busiest large scale indoor sporting and entertainment venues in Europe. Those seeking more cultural pursuits are just as spoilt for choice. The Hippodrome, Birmingham’s flagship theatre and home to the Birmingham Royal Ballet, has everything from Opera to musicals. There’s also the Alexandria, an exquisite Edwardian auditorium offering a rich mix of drama, comedy and concerts, and the Repertory Theatre renowned for its original plays and family friendly entertainment. For art lovers, Birmingham Museum and Art Gallery has the largest collection of Pre-Raphaelites in the world. The Ikon is one of Europe's leading contemporary art galleries. And the Barber Institute of Fine Arts has a balance between old and new.

Further afield, the NEC, the UK’s largest exhibition centre is only a 20 minute drive from the hotel. This venue is host to over 160 exhibitions and 2.5 million visitors each year. Birmingham Botanical Gardens, less than a 10 minute drive away, offer 15 acres of beautiful gardens and glasshouses where visitors are free to enjoy the serene tranquillity of nature. Why not treat the whole family with a visit to Cadbury World chocolate factory, Drayton Manor Theme Park or perhaps the educational fun of Thinktank, an interactive science museum.

Please note, Breakfast price shown at time of booking is special non-refundable rate and cannot be cancelled.

Please note, if you intend to pay for your reservation by cash a £50 deposit will be taken at the time of arrival. The hotel reserves the right to bill guests for any refurbishment work necessary should damage be caused during your stay."
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Overall score Guest rating scores since August 2012 Customer recommendation
Guest Reviews Based on 175 reviews
  • Customer service
  • Cleanliness of accommodation
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  • Family friendly
67% recommended this accommodation to a friend 73% would stay again
Filter reviews by guests
  • Customer service
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Ive already emailed laterooms about my complaint

Reviewed by
jackie r

From UK
Who stayed in July 2014

Couple

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Hotel was ok for the money but had I have been informed there was a building site right outside I probably would not have booked this hotel as 7.30 am Monday morning all the builders turned up for work and as you could imagine made alot of noise.

Reviewed by
michelle p

From UK
Who stayed in July 2014

Couple

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Comfort Inn Birmingham
The staff were friendly and pleasant. I asked for a quiet room, so was given a room at the back - with a view of a wall! It was very hot and stuffy and there was very little air, but at least the windows could be opened. The bed was comfortable. I approved of the fact that you used refills for shampoo and soap rather than eco-unfriendly packets.
The breakfast was all right but the coffee was cheap instant, which I really don't think is acceptable, hence the poor rating for the food.

Reviewed by
R Baker

From Bristol, UK
Who stayed in July 2014

Travelling alone

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very good value, hotel very well situated for train and theatre

Reviewed by
k wilcox

From England
Who stayed in July 2014

Travelling alone

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Customer service was a little slow during check in, but other than that we experienced no problems; it was close to the centre, easy to find and cleaniness could not be faulted. Great value for money and perfect for those on a budget.

Reviewed by
B Pitt

From Studley, UK
Who stayed in July 2014

Couple

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Lovely room - a bit hot
Very pleased with the room though take your own fan if it is warm weather as there are none in reception

Reviewed by
Rebecca B

From UK
Who stayed in July 2014

Mixed group

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Ideal location and clean and tidy. Great for exploring

Reviewed by
C Evans

From Cardiff, UK
Who stayed in June 2014

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Satisfactory if you just want a bed for the night.
Very basic. Room extremely hot for no apparent reason. Décor very tired. Situated in the middle of Birmingham's China Town and there's some kind of sex club next door. It was cheap so I suppose you wouldn't expect very much.

Reviewed by
Emma F

From Exeter, UK
Who stayed in June 2014

Travelling alone

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Only problem was the noisy building work across from hotel, otherwise enjoyed my stay. Good bar service. Also hotel close to train station and city centre.

Reviewed by
Rick Rowan

From Glasgow, Scotland
Who stayed in June 2014

Travelling alone

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Convenient location, perfect for short stay
Very close to the station so perfect for a one night stay (I arrived late and left early) for onward travel. Room was clean and comfortable but the window didn't open. Otherwise had all of the facilities I needed for a short stay.

Reviewed by
d andrew

From London, UK
Who stayed in June 2014

Travelling alone

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All reviews posted are the opinions of people who have stayed at this accommodation, not of LateRooms.com. These opinions may vary greatly and should be considered alongside all the other information available for this property. If you have more questions regarding our guest reviews read our FAQS.

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