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Reviews - Comfort Inn City Centre Birmingham

2Self Classified Hotel Ratings explained
Station Street , Birmingham, B5 4DY
Conveniently located in the heart of the cosmopolitan city of Birmingham, this charming hotel is housed in a beautiful, red-bricked Victorian building just a stone’s throw from New Street Station and the famous Bullring shopping centre. With a wealth of restaurants, bars, theatres and attractions just waiting outside its front door, it is the perfect place for both leisure and business customers alike.

A historical landmark in its own right, the original building dates back to 1883 and great deal of care has been taken to ensure it still retains many of its original period features, including a marvellous pull-cage lift. However, guests can still look forward to experiencing all the contemporary amenities that one would expect from a hotel of this calibre. The Comfort Inn Birmingham prides itself on its uncompromising commitment to customer service, combining resolute efficiency with a unique personal touch.

When it comes to accommodation, the comfort and convenience of guests are the cornerstones upon which all of the rooms are composed. Each of the 40 tastefully decorated, en-suite bedrooms are well-appointed with all the amenities needed to guarantee a relaxing and stress-free stay. This includes Wi-Fi access at a fee, television, telephone, tea & coffee making facilities. Whether business or leisure, a family or a solo traveller, there are a range of room types to choose from, including Single, Double, Twin, and Triple options.

Business travellers in particular will appreciate additional conveniences like copy and fax services, as well as two on-site meeting rooms. With capacity for up to 50 delegates, these are perfect for hosting a multitude of corporate events including seminars, training sessions and conferences. What’s more the ICC is only a 15 minute walk from the hotel.

Each morning guests can look forward to starting the day with a traditional English breakfast, or if they prefer, lighter options are also available (please note no restaurant is available in the evenings). The Station Bar, located on the premises, is a great place to unwind after a long journey or a frantic day’s high-street shopping. Offering a fine selection of beers, wines, ales and light snacks, guests are free to relax and enjoy the friendly ambiance or perhaps watch a game on the large screen TV.

The city of Birmingham is renowned for its abundance of exciting attractions, whether it’s an action packed weekend, a romantic getaway or a business trip there is truly something for everyone. No account of this vibrant city would be complete without first mentioning the fantastic shopping. The Mailbox offers big brand indulgence from the likes of Harvey Nichols, Hugo Boss and Emporio Armani, whilst the Bullring, one of the UK’s largest shopping centres is perfect for favourite high-street stores such as Topshop, Apple, DKNY and of course the iconic Selfridges. And what with the colourful markets and the world-famous Jewellery Quarter, it’s a virtual shopper’s paradise. The cosmopolitan nature of Birmingham is reflected in the sheer quality and choice of its many restaurants and eateries. From Michelin Stars and stylish dishes to traditional pub lunches and tasty snacks there is something for all budgets and culinary palettes to enjoy. It’s no surprise that the nightlife in Birmingham is as thriving and energetic as the city itself. With an endless selection of exciting bars and night-clubs as well as comedy clubs, theatres and gigs, there is always something happening. Just a 15 minute walk from the hotel is the National Indoor Arena, one of the busiest large scale indoor sporting and entertainment venues in Europe. Those seeking more cultural pursuits are just as spoilt for choice. The Hippodrome, Birmingham’s flagship theatre and home to the Birmingham Royal Ballet, has everything from Opera to musicals. There’s also the Alexandria, an exquisite Edwardian auditorium offering a rich mix of drama, comedy and concerts, and the Repertory Theatre renowned for its original plays and family friendly entertainment. For art lovers, Birmingham Museum and Art Gallery has the largest collection of Pre-Raphaelites in the world. The Ikon is one of Europe's leading contemporary art galleries. And the Barber Institute of Fine Arts has a balance between old and new.

Further afield, the NEC, the UK’s largest exhibition centre is only a 20 minute drive from the hotel. This venue is host to over 160 exhibitions and 2.5 million visitors each year. Birmingham Botanical Gardens, less than a 10 minute drive away, offer 15 acres of beautiful gardens and glasshouses where visitors are free to enjoy the serene tranquillity of nature. Why not treat the whole family with a visit to Cadbury World chocolate factory, Drayton Manor Theme Park or perhaps the educational fun of Thinktank, an interactive science museum.

Please note, Breakfast price shown at time of booking is special non-refundable rate and cannot be cancelled.

Please note, if you intend to pay for your reservation by cash a £50 deposit will be taken at the time of arrival. The hotel reserves the right to bill guests for any refurbishment work necessary should damage be caused during your stay."

if card is declined on day of arrival the reservation will be cancelled after 2pm.

public car park - new street ncp st judes passage.
Picture of Comfort Inn City Centre Birmingham , Birmingham at LateRooms Rollover image to see larger view. Rollover image to see larger view. Rollover image to see larger view.
Overall score Guest rating scores since November 2012 Customer recommendation
Guest Reviews Based on 194 reviews
  • Customer service
  • Cleanliness of accommodation
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  • Family friendly
67% recommended this accommodation to a friend 73% would stay again
Filter reviews by guests
  • Customer service
  • Hotel cleanliness
  • Quality of room
  • Value for money
  • Quality of food
  • Family friendly

Tired but great location
Great location, 2 minute walk from New Street station entrance.
Room was tired & could have been cleaned properly.
TV didn't work and luke warm bath in the morning.
No double glazing so can be a bit noisy.
Bit disappointed as rooms should be quality checked, especially the cleanliness, but overall, apart from a few easily fixed negatives, the location is excellent.

Reviewed by
Simon P

From UK
Who stayed in October 2014

Travelling alone

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Very central
Really great value for money, staff were helpful and even opened the bar just for us, its right next to New Street and the Bull ring, so the location could not be better. Rooms vvere very clean although fixtures and fittings are older. It has everything you need.

Reviewed by
Mark H

From UK
Who stayed in October 2014

Couple

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Review of room
Cleanliness of the room wasn't good toenails were on the carpet curtains were dirty

Reviewed by
patricia Ramsay

From Cannock, UK
Who stayed in October 2014

Couple

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A conveniently located hotel - well kept with friendly staff

Reviewed by
Brigit Egan

From Manchester, UK
Who stayed in October 2014

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Recommended
Excellent location for city center, clean, basic, functional, polite staff..no fuss..no hassle

Reviewed by
barry c

From Brighton, UK
Who stayed in October 2014

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There was Comfort within
I have stayed with this chain many times before both here and in Nottingham. It is a simple no frills Hotel at a no frill price. Everything worked in the room and the wake up call requested came through ok. With the rebuilding of Birmingham New Street station what was and I guess will be again someday a 3 minute walk is more than 15 at present because a vital set of steps is inside the work zone and the entrance to the station has moved further away. This is not the Hotels fault and I guess this will return to normal at some point, it is probably still one of the closest hotels to the station.

Reviewed by
Chris B

From Bournemouth, UK
Who stayed in October 2014

Travelling alone

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The hotel is near the main shopping centre so location is good, but the building has seen better days. While the room was clean, it was very small and old fashioned. Great to have a bath as well as a shower, but there was no wardrobe. The lift was tiny and ancient.
I had the misfortune to be near the stairs and got woken at 5 am by some idiots shouting and banging about! So while the staff were very pleasant and breakfast fine, the other guests ruined my night.

Reviewed by
Zoe C

From UK
Who stayed in September 2014

Travelling alone

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Comfort inn
Our room at the comfort Inn was very clean and tidy but very dated, it needs a refurb in the bathroom desperately. It was a lot of money to stay in a cheap hotel. Breakfast was delicious though and the staff were lovely.

Reviewed by
s read

From UK
Who stayed in September 2014

Couple

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OK for a short business stay
I chose the Confort Inn as I needed to stay in Birmingham at my own expense for work purposes for a week. I needed to find relatively cheap accommodation and was not too fussy as I would not be in the room much It was a small single room, which was what I expected. However, the mattress on the bed was old and unsupportive and the room was too warm, even with the window open. Also, the shower dribbled - I expect it needed decalcifying. A moderate continental breakfast was available for £5 - cereal, toast, bread, pastries, grapefruit segments, yoghurts, juice and tea and coffee being available. If I'd know the city better before I arrived, I would have skipped this and sought out somewhere (as I did later) offering better breakfast for less.

Reviewed by
Heidi N

From London, UK
Who stayed in September 2014

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Room Review
room clean and tidy as was the bathroom, fine for a city break.

Reviewed by
E WALTON

From Scarborough, UK
Who stayed in September 2014

Travelling alone

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