Reviews - The Hallam

12 Hallam Street, London, W1W 6JF

Price From 121.11 AUD

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Customer Reviews

Our reviews are from genuine customers. We verify that the customer has stayed before leaving a review.

All reviews (114)

37% would recommend it to a friend


Customer service

Food quality

Room quality


  • Tigs Tigs

  • January 2016

Awful Hotel Room

Horrendously tired room.

No hand basin in en-suite (in bedroom instead), toilet roll holder had fallen off wall and was on floor together with 2 spare rolls. Flush didn't work well. No window or ventilation in tiny toilet. Extractor fan fitted but did not work. Poor lighting. Very dated decor. Tiny television without all of the usual freeview channels. No wifi. Stuffy rooms, no air con or air flow, was roasting in January. Uncomfortable bed. Very scary old pull shutter door elevator - probably should just be a service lift - petrified was going to get stuck in that sardine can. And breakfast following morning consisted of sausages that were raw in the middle and other dangerously uncooked items. Brought to hotel's attention but was now running late and no time for food to be recooked.

  • N Magiera

  • December 2015

It was Ok!

When I arrived I was informed that I had to pay for my room as the card payment I thought I'd made online had not been accepted.

It was a tad inconvenient as I had not budgeted to pay for the room as I thought it was already paid for. A pre warning before I arrived would have been helpful, but it wasn't a major issue.

The room was ok and fit for purpose, the yellow pages used as a doorstop on the internal door was a little hazardous and seemed unnecessary when doorstops are so cheap. Again, no major issues.

I was awoken quite early by somebody entering my room, I assume it was staff, I cant be sure. Not great. Especially as I'd had a late night. I couldnt relax enough to fall back asleep afterwards.

Overall, an acceptable experience, no less than I expected and for central London, very reasonably priced.

  • D Dizon

  • December 2015

The Hallam

I'm happy with Hallam hotel.

  • Helen B

  • November 2015

Definitely value for money!

Visiting London for a night out with friends, I needed somewhere central and inexpensive - this was perfect for me.

The room I'd booked was on the 5th floor, but when the receptionist saw I walked with a stick he said the lift only went to the 4th floor, and changed my room to the 4th floor so it was easier to get to. 'The room was clean and warm, bed was comfy, TV worked and there was more than enough space. Breakfast was great, would definitely recommend this to friends and family. Not luxury, but luxury wasn't what I was looking for.

  • Jamie O

  • November 2015

Cheap but noisy

Room was advertised as last-minute price reduction, and was cheap for central London.

It was clean and fairly well kept, but it was in the hotel's basement next to the laundry. Wifi worked only intermittently (but they didn't charge me the usual £5 fee for it). One issue with the room is that I could clearly hear the frequent underground trains passing along tunnels several metres beneath. Would recommend for budget-conscious travellers who sleep solidly or don't mind wearing ear plugs.

  • Mike T

  • November 2015

A night in the Hallam

Reading the reviews prior to arrival I was dreading my stay, but come on everyone, its not that bad.

I stayed in room 14 at the top of the stairs. Yes the lift was noisy, yes I could hear the underground after 7 AM, yes there was no plug on the sink, and yes the room was so small I genuinely could not swing a cat. But .... the room was clean (ish) with clean bed linen, clean towels, the TV worked and the water was hot .... well the cold tap produced hot water after running it for a few minutes. The location was excellent, as was the breakfast. If you want luxury the Hallam is not for you, but if you want a cheap room in the centre of London for a night ....... it's OK.

  • M Witt

  • November 2015

Great location in central london

Stayed here for business, me and my colleague had work.

Check in was quick, the only issue that we had was the fact that there was no lift, and we were on the top floor, with a lot of heavy equipment to carry. The staff were very helpful and let us leave the heaviest stuff downstairs though. Overall just what we were looking for

  • Adam S

  • November 2015

The Hallam Hotel

The hotel is in a perfecr location for getting around central London.

I found it good value and the staff were also helpful.

  • Hilary D

  • October 2015

Cheap but not cheerful

The only positive (and I am generally a very positive person) is that the single bed was quite comfortable.

The bathroom was grim, the loo seat was loose, there were nail clippings on the floor. The room was tiny - not a problem in itself but the radiator was on full heat and there was no way of turning it off. The window had to be open wide to all the street noise. I tried to use the grubby hairdryer and it did not work (as I left I mentioned it and was told I should have turned it on in the wardrobe!. No instructions!) There is evidence of nicotine on paintwork so I guess it has not been decorated since the ban on smoking. The carpet on stairs is filthy. The reception poor and unwelcoming on arrival and unhelpful on leaving. Breakfast ok.

  • kelly a

  • September 2015

The hallam

Shower was a bit dirty but other than that, great location and nice staff.