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82% would recommend it to a friend
A good place to stay
This is a first class venue.
Only issue is they have no lift. Explained I have a walking issue at reception and they were only to pleased to reallocate us to a room that was easier to get to. Service excellent with friendly attentive staff. Would stay here again and would be happy to recommend the venue.
An enjoyable stay
We enjoyed our stay very much.
The hotel was clean and comfortable and the family room had a view over parkland. It was very convenient to get buses into the city where we enjoyed sightseeing with our children. Breakfast tasty. Would return to this hotel.
Braid hills September
Reception staff very good.
Spacious,clean room above restaurant in annexe building. Slightly eccentric room design- tv miles from anywhere. Breakfast buffet all fresh and very tasty. Hotel in beautiful, quiet area away from city centre but with excellent transport links. I would definitely recommend this hotel.
Best Western Braid Hills Hotel
acceptable, not cheap
The hotel is lovely, and an easy bus ride into town, the bus stop is right outside the hotel.
We don't usually take the bus, but it was very convenient and easy with kids.
The staff were friendly and helpful. The room was lovely and big and suited our needs perfectly.
Warm haven on a stormy night
Hotel was very nice.
Staff were friendly and welcoming just what we needed after a late arrival on a very stormy night. A little disappointed that we were put in area were the renovations are being carried out, as the smell of paint was a little overwhelming. Two rooms booked one for my teenage daughter and one for my husband and I, my daughter had a very large room to herself whilst we were tucked away in a much smaller room. So perhaps a little more thought to how many occupants in a room would have been good. On the whole when renovations are complete it should make for a very nice stay close to the city centre. Make sure you have the breakfast it is well worth money,
good value for money.
Very friendly and helpful staff .
Room adequate but in need of updating compared to our previous room that we
stayed in on a previous occasion. Overall a very pleasant and friendly hotel to stay at.
Recently refurbished room amazing Quality of service very good.
Excellent value for money
Quiet location close to the city
The hotel is in the suburbs with views of hills and low mountains through the breakfast windows.
Breakfast is as much as you want from a well stocked self-server. The location is quiet, being just off and a lot higher than the main road. Staff were friendly and efficient. The room was clean and enormous and everything worked.
Braid Hills Hotel April 2015
We had two excellent nights and would certainly recommend this hotel for value and setting .
The welcome was so warm , friendly and with a bit of humorous banter. Just what we needed after a long journey . Friendly staff , excellent food ... Amazing breakfasts. Comfortable bedroom..So quiet. Although renovation works were ongoing, they were carried out in such a way that disturbance was completely minimal . Our room was served with a well stocked hospitality tray and was comfortable and clean . The size was adequate for a couple . This hotel will not disappoint and can only get better as renovations continue to improve the overall experience for its customers. The public areas are comfortable with a muted elegance in the choice of colour and fabrics . The chandeliers add a touch of grandeur.
It is perfectly positioned on the bus route into the city centre with a regular bus service.
We are very satisfied customers and congratulate the staff throughout the hotel for making our stay an enjoyable experience .