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Reviews - Santos Praga

This pleasant city hotel is located close to the M-30 ring road. By public transport, guests will reach the centre of Madrid within 15 minutes. In the immediate vicinity of the hotel there are numerous shops, coffee shops, boutiques, bars, restaurants and a lively nightlife. Guests can walk to the nearest public transport stop. This hotel was renovated in the year 2000. It has 8 floors comprising a total of 420 rooms and 3 suites. Facilities include a foyer with reception desk 24 hours a day, a bar and an air-conditioned restaurant.
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Overall score Guest rating scores since May 2013 Customer recommendation
Guest Reviews Based on 1 reviews
  • Customer service
  • Cleanliness of accommodation
  • Quality of room
  • Value for money
  • Quality of food
  • Family friendly
82% recommended this accommodation to a friend 82% would stay again
Filter reviews by guests
  • Customer service
  • Hotel cleanliness
  • Quality of room
  • Value for money
  • Quality of food
  • Family friendly

Noisy, not 4* quality
This hotel does not fit its 4* rating. There were not even complimentary shampoos or a kettle in the room. They had taken away all the sofas in reception so there was nowhere to sit whilst waiting to meet friends. The rooms have a nice balcony overlooking the street. It suited its purpose as a comfortable bed for the night a short €7 taxi ride from La Caja Magica. Situated on a main road there is all night traffic and we found the walls are paper thin as we were also unfortunate to have neighbours who stayed up until 3am and heard everything. The bathroom was so small an overweight person would have trouble getting in and out. Staff on reception were polite, but not especially helpful. The saving grace was Bar La Parada a couple of doors down where Salvatore, a gravelly voiced Italian with fluent English and Spanish, will look after you for breakfast, snacks and a late night drink whilst regaling you enthusiastically with his life story.

Reviewed by
Paul U

From Alicante, Spain
Who stayed in May 2013


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