Reviews - BEST WESTERN The Alicia Hotel


3 Aigburth Drive, Liverpool, L17 3AA

Price From 115.73 AUD

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Customer Reviews

Our reviews are from genuine customers. We verify that the customer has stayed before leaving a review.

Very Good

All reviews (75)

71% would recommend it to a friend


Customer service


Food quality

Room quality


  • P Lawson

  • July 2015


As above.

  • E Barnard

  • June 2015

Hotel smelt dusty. Loo took a lot of flushing. Only one window opened.

We were there for an overnight stay to pick up our son from university.

It was close to nice restaurants & the lovely Sefton Park & his flat so ideal for us.

  • lorna henry

  • June 2015


Can't find any faults what so ever.

Would definitely stay again.

  • David S

  • April 2015

Good value, clean place to stay

We walked to and from the town centre, maybe 45 mins at a reasonable pace.

  • C Bennett

  • April 2015

BEST WESTERN The Alicia Hotel

Stayed for the grand national and the staff made it that extra special.

All rooms had a name of a horse on and even complimentary shortbread in the shape of racehorses. Buck fizz went down well as well. Nothing was to much trouble.

  • Clare S

  • March 2015

Room was a bit tired looking in places.

Bathroom taps and plug holes looked like they could do with a good scrub. Little disappointed for the price.

Pleasant staff and lovely breakfast.

  • Peter Goodfellow

  • February 2015

BEST WESTERN The Alicia Hotel

All I needed was a room for the night, I was in Liverpool to watch football, but I Enjoyed my stay.

Good room, comfortable bed and good choice of food for breakfast. Thank you.

  • A Firth

  • February 2015

lovely hotel

The hotel was lovely and peaceful and the staff were really friendly.

We only stayed for one night but would definitely stay again if ever in the area.

  • Jamie Glasspool

  • January 2015

Another hotel that doesn't value customer service or why people stay in hotels.

This hotel seemed good to start with, good price and a seemingly nice location.

Then I checked in.... The room was OK but the radiator wouldn't turn off so I cooked. The windows opened but due to this room facing the road the noise was too much so I had to close it. Even with the single glazed window closed the road noise was still quite bad. Dinner was a mistake - deep fried goodness but when you get king prawns and mushrooms that are crispy all the way through you know someone in the kitchen should not be allowed to cook. It seems to be a popular hotel for people flying out on holiday the following morning early and whilst I know some people forget they are in a hotel and decide to hold conversations in the hallway at 3:30am you don't expect the staff to be wishing the guest "Have a great flight" at 4:00am outside the hotel reception doors in the street as the taxi pulled away. My advice is to avoid this hotel if you value your sleep. I have a general rule about Best Western hotels due to a past bad experience and decided to give this one a try after 10 odd years of avoiding them. It was a mistake I won't be making again.

  • Nicola T

  • January 2015

New year's eve stay

Great overnight trip hotel staff friendly and accommodating