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66% would recommend it to a friend
BW Hallmark Hotel Liverpool Alicia
Excellent location, friendly staff.
Room was quite small but adequate and clean. TV not working properly and no air conditioning in room
Good but only just
Interesting hotel, clean and quirky and a nice room.
The staff were friendly, some more effective than others... it took one request and two further reminders each time to get an iron and ironing board, and then a plug for the bath. I had a bar meal which was OK apart from the sticky toffee pudding, which was beautifully presented, but clearly had been microwaved as it had the consistency of shoe leather. To all people in kitchens: you can't microwave bread or cake - it doesn't work. That said I ate it anyway as I was hungry and have a phobia of wasting food - after some time I managed to finish it without lasting damage to teeth. I would stay here again, as it is a quirky hotel in a fantastic location and I quite enjoyed the slightly 'Fawlty' aspects - as I say, the staff were delightful and friendly, and some of them were really efficient too.
Some improvements needed.
Overpriced for what you get.
Breakfast was beautiful food and we really enjoyed it. It's a shame that the room let us down.
The hotel is beautiful and couldn't really fault the stay except for in the morning we woke up to an awful smell as something was wrong with the drains but it was fixed in no time and the hotel manager made sure we were made aware of the problem by coming to everyone's room then telephoning when the problem was fixed.
enjoyed our stay at Alicia hotel.
the staff were friendly and ordered taxies for us when needed . close to sefton park which was a lovely park. we arrived before book in time and the young girl on dury got tea for us think her name was Marsha very plesent. also i needed milk a few times which was not a problem for any of the staff much appreaciated as this was to take medication. there was only one thing i noticed that needed seeing to that was to wipe tops of wardrobes.when i took case down it was very dusty and i've got asthma but all in all I definetly would stay here again I have recomended it for a friend going over to see her daughter
BEST WESTERN The Alicia Hotel
If I'm ever in Liverpool I stay here because I know I can park my large van with no problems.
The hotel is excellent and I enjoy doing a run around Sefton Park after work. The hotel is within a 10 minute steady walk of Lark Lane and local shops.
A single overnight stay
I'd booked the hotel as it was close to my business destination (I didn't want to cope with Liverpool's rush hour traffic in the morning hence the stay the previous night).
The hotel was relatively easy to find on the edge of Sefton Park, there was parking available just outside the venue. The room was fine (though as I was by myself I was charged at a higher rate - £84). The facilities were good (almost missed the tea making kit hidden at the base of desk drawers). Shower etc was clean and efficient. Décor was faded but acceptable. Evening meal was adequate, breakfast ditto. The location was quieter than I expected. The quoted price of £49 for a single nights stay was not available.
Fine for the price
Good value and location.
Clearly not a 4 star, but for the cost, fine and particularly after the upgrade to a double room.
a party was on till 11pm and we could hear the noise
Good location, basic but comfortable
Hotel was in a very convenient location and was the reason for us booking.
In general it was a pleasant stay but we felt it was pretty basic. The hotel was noisy, the room we had sounded like it had some kind of generator going on all night long - I'm not sure if this was to do with heating or something. As usual, there was a lot of banging in the morning - unsure if this was other guests or it included housekeeping too.
The welcome was perfunctory but not overly warm. On checkout we weren't asked how our stay was, which is not a big deal but makes you feel like the hotel isn't that fussed about whether everything was to your taste or not. There was a function on in the basement, we were on the 1st floor so two floors about the party, but we could hear every word of the DJ & all of the songs. It didn't go on past 1am but it wasn't ideal. There was no warning of this when we checked in. The room was a nice size but basic - little touches would make this hotel a lot better and something to talk about rather than our lasting impression which was that it was very basic. If I needed to attend a function close by again I'd probably stay elsewhere, if nothing else due to the noise of whatever it was in our room that went on all night.