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Reviews - Ravensdene Lodge Hotel

3

55 Consett Road, GATESHEAD, NE11 0AN

Price From 75.61 AUD

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Customer Reviews

Our reviews are from genuine LateRooms.com customers. We verify that the customer has stayed before leaving a review.

Good

All reviews (36)

58% would recommend it to a friend

Cleanliness

Customer service

Family

Food quality

Room quality

Value

  • roy s

  • July 2016

7 day stay

Staff were friendly and helpful , The hotel is run down and scruffy, not even basic maintenance carried out, in our bathroom the sink plug was so worn water ran away, the shower leaked everywhere the top was missing from bath tap.Breakfast has to finish by 9am If disabled be aware disabled access only applies to the ground floor.

  • Zoe-Ann C

  • July 2016

They say you get what you pay for but this was terrible

We'll where should I start, I booked 3 rooms but when getting to the room i was staying in I noticed that one of the beds had a dip in it there for the mattress has gone then after settling in I went to put the to in and that wasn't working after getting ready Sbd going out to the event we was going to we returned and the room was freezing only to find that even tho the window was closed it actually wasn't as it didn't close properly the fan in the bathroom takes half hour to shut up after you switch the light off as well.

I understand that the hotel can't do much about the noise of other ppl returning but it's was horrible so much noise I think I had about 2 hours sleep.. As well the lamps where hanging off the wall.

When going to reception in the morning to tell them I had to sleep with 2 covers and I was still freezing They replied with should of told night porter and moved room it was silly o'clock in the morning really!.

  • Margaret S

  • July 2016

Business Stay

Very average hotel

  • Clive A

  • June 2016

contracters stay

the hotel it self was ok , a bit like a ghost town , staff was brilliant ,but overhall if you want a reasonable price hotel and are contracting this is the one to go for

  • John Kimberley

  • June 2016

Great Value

This was a last minute booking, just 2 hours prior to arrival.

I was meet by a very pleasant gentleman who took customer service very seriously. He was having to look after the bar well as the reception and was very apologetic at keeping me waiting. On check in I was shown to my room, unlike many other places will just hand you a key and point to the stairs. The room was very clean and furnished in a modern style. There is a large car park.

  • barry m

  • June 2016

Was value for money. handy to get to. ..

Value

  • Philip R

  • June 2016

Ravensdene Lodge Hotel

Excellent hotel for the price , would use again , 5 star.

  • Y Miller

  • May 2016

Spot on

Me & 2 friends came over from Leeds & we stopped at Ravensdene lodge,the location was spot on,& easy to find,staff were polite when we got there,our room was extremely tidy & clean only problem with our room was that the shower was a bit trickley & hard to wash our hair in,the bar was reasonably priced,I liked the breakfast in the morning but my friend didn't,I think my only complaint would be it was far too warm but I don't like heat anyway,but it's not stopping me from wanting to stay there again I'm hoping to go back in July & ive told all my friends about it

  • Janet F

  • April 2016

Good Value for Money

Given the room rate paid we were impressed with the Hotel overall.

Rooms were very spacious and well fitted out, only complaint was that the mattresses weren't very comfortable.

  • Brian G

  • April 2016

Money well spent

Staff very helpful, large room, made you welcome