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66% would recommend it to a friend
The Hotel sold itself as a 'Quality Boutique Hotel at a rack rate of £365, it was in fact a very second rate cheap hotel that had had a 'lick of paint' in a very dubious part of Glasgow, where when walking out I felt extremely uncomfortable (the hotel is in the middle of Glasgows red light district, I will never stay here again
Excellent customer service
Excellent customer service with extremely friendly and helpful staff.
We had some free food with our drinks and the bar staff were lovely. Beds very comfortable. Room was quite small and basic but had everything we needed. Location was great. Cost was good on the week days but expensive for the Friday and Saturday night in comparison to other hotels where our colleagues were staying at the same price with breakfast included (which we didn't have included in our price).
central and quiet!
We were welcomed by friendly and efficient staff.
Room at the back was super quiet despite being within a minute of Central Station. Excellent stay.
Food and service was good but location of room in attic meant I banged my head on the ceiling several times.
Nice for short stay
Surly reception was more than made up for by the unexpected upgrade to double room after booking single.
Warm, comfy bed was just right. Receptionist in morning was vey friendly and helpful. A credit to the hotel. Would stay again. Best tip: don't book breakfast through website. Pay on checkout as it's slightly cheaper. Overall good hotel in great central location.
I find the girls that do reception and bar to be absolutely wonderful, they have looked after me by volunteering to change my room and helping me get on line by coming up to the room with a cable for me.
Always good for a chat at the bar too.
Front of house was great - the room was poor
Simple,clean and comfy
No frills single room, but clean with all you need.
Friendly staff, great location and an ok breakfast.
Toilet would not flush - health hazard.
Brown stains on ceiling. Window opened fully without a safety catch - so if staying with children in room 104 you would need to be vigilant . Severely chipped enamel bath. Will never use hotel again - this is the first review I have left regarding accommodation but felt the need to after our stay there.
There was mould around the bath and edges of the tiles, this should be removed.
Although the shower curtain was clean it smelt strongly of damp. In view of the weather in Glasgow it would be very useful to have had hooks for wet or heavy coats longer than shirt length.