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Reviews - BEST WESTERN Westminster Hotel

3AA Assessed Hotel Ratings explained
63 City Road , Chester, CH1 3AF
*Have a drink on us** with selected BB rates. Enjoy a free drink per person per night until end August 2014. Book our Special Offer room types. SEE EXCLUSIONS BELOW.

Just 100 metres from Chester Rail Station, the Westminster has free Wi-Fi and a contemporary bar and restaurant. A grand, wooden staircase and a stained glass window are features of the Best Western.
Local and regional dishes and a full English breakfast are served in the Best Western Westminster Hotel's air-conditioned bar and restaurant which features a bold and modern decor.
All rooms have a traditional colour scheme and feature dark wood furnishings. Tea and coffee making facilities and a hairdryer are provided in each room.
The historic Grosvenor Park and the River Dee are less than 700 metres from the Westminster Hotel. Chester city centre is less than 10 minutes’ walk away and canal-side pubs and restaurants are within a 5 minute walk of the hotel. The M53 motorway is 5 minute’s drive away.
Car parking is available at our Sister Hotel The Queen, £10.00 per night Mon-Thurs and £15.00 per night Fri-Sun. Ample on road parking and low cost pay and display right next door (free 6pm-9am).

Picture of BEST WESTERN Westminster Hotel, Chester at LateRooms Rollover image to see larger view. Rollover image to see larger view. Rollover image to see larger view.
Overall score Guest rating scores since October 2012 Customer recommendation
Guest Reviews Based on 224 reviews
  • Customer service
  • Cleanliness of accommodation
  • Quality of room
  • Value for money
  • Quality of food
  • Family friendly
72% recommended this accommodation to a friend 74% would stay again
Filter reviews by guests
  • Customer service
  • Hotel cleanliness
  • Quality of room
  • Value for money
  • Quality of food
  • Family friendly

Reviewed by
Mike B

From Ashton Under Lyne, UK
Who stayed in February 2014

Couple

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  • Quality of room
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  • Family friendly

Decent but nothing exciting
Pros: Comfy and clean room. Breakfast was buffet and food was decent. Conveniently near amenties in Chester. Staff were friendly.
Cons: Light/shaving plug in bathroom didn't work. Wall lights in room had no switch. TV reception was poor. Hotel folder claimed bar sold food until 11 but informed at bar it stopped at 9 + no snacks at bar. Coffee with breakfast tasted like cheap rubbish.
Conclusion: Decent hotel. Most cons are minor points but just detracted from the overall enjoyment of the hotel. At £64 a night it was preferable to a typical chain hotel. Wouldn't stay again if the room was more expensive however.

Reviewed by
A Vint

From UK
Who stayed in February 2014

Travelling alone

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Very old and tired room.
Wallpaper was coming off the wall in places, a large cobweb was hanging from the ceiling, there were long hairs on the bathroom tiles and the bathroom door was difficult to close.

Reviewed by
J Camsell

From Consett, UK
Who stayed in February 2014

Couple

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Fun Break
Friendly efficient staff. We were provided with all the necessary; tea, coffee, biscuits, etc. Would definitely return to this hotel.

Reviewed by
jane sampson

From Warrington, UK
Who stayed in February 2014

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Valentines weekend
The hotel looks attractive from the outside, well-furnished inside. The rooms are of a good size, the bath was not very big but the shower was adequate. Evening menu was good value for money with nice food & a very large portion. Morning breakfast was very nice & well presented.

Reviewed by
D Burke

From Hailsham, UK
Who stayed in February 2014

Couple

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Flushing /internet
Overall a reasonable stay. Only issue was that the toliet flushing system was a pain to operate and it was not powerful enough to dispence with waste and toilet papper in one flush it took 3.
The internet was non operational for the whole day.
Srevice snd staff was ver helpful. Exvellent big breakfast

Reviewed by
R Hughes

From Ilford, UK
Who stayed in February 2014

With colleagues

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One night at the Westminster
Very helpful staff. Reception was very welcoming and efficient. Room was fine and the breakfast excellent. I would stop there again.

Reviewed by
Donald Gillespie

From Moffat, England
Who stayed in February 2014

Couple

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Great weekend away
Excellent hotel & spot on location

Reviewed by
Mark P

From Halifax, UK
Who stayed in February 2014

Couple

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BEST WESTERN Westminster Hotel
Great value for money

Reviewed by
Cheryl Jones

From Prenton, UK
Who stayed in February 2014

Couple

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Stunning building good location
On first impressions very impressed
Had a few minor issues which were rectified
Hotel very grand and attractive
Nice relaxing bar area so much so that I didn't want to move on
Didn't have evening meal but it looked very posh and classy
Breakfast was nice and set us up for our journey
Overall would I stay here again - yes absolutely!

Reviewed by
S Guest

From Bradford, UK
Who stayed in February 2014

Couple

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Reviews can only be left by customers of LateRooms who have booked and stayed at this property. All reviews are left in accordance with our conditions of posting.

All reviews posted are the opinions of people who have stayed at this accommodation, not of LateRooms.com. These opinions may vary greatly and should be considered alongside all the other information available for this property. If you have more questions regarding our guest reviews read our FAQS.

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