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30% would recommend it to a friend
Seen better days
The Hotel was quite tatty, there was a lot of road noise, the staff were not overly polite, the bar was closed early on a Friday night (although you could still get a drink), and it was over-priced for what it was.
Extra for parking, extra for breakfast - both of which should have been included in the room rate considering the price.
Lovely location but that's about it.
turned away at breakfast even though had paid extra through booking site and then on top of room rate they gun you down on car parking!!!
1st room the door wouldnt open fully as it hit the bed! All rooms v tired and need of refurbishment
Bedrooms small, old, need refurbishing.
Staff very few around but polite and helpful. 1st room given door hit bed when door opened to go in room. Did not fully open..Single glazed windows so cold despite radiator on.
Second room not much better. But we had paid so decided to stay. It was only 1 night thank goodness. Never again....
Needs vast improvements - great location but nothing else great about it!
Because of its great location it seems the hotel doesn't think it needs to worry about anything else.
The room was warm and clean but very basic and very small. Do not pay extra for breakfast, probably the worst breakfast I've ever had!
This hotel is very over priced for what you actually get for your money.
It is one of the most expensive hotels in Cambridge and my expectations were disappointed. The staff are courteous, friendly and helpful but the rooms are somewhat out dated. There is a lso a hefty daily charge for car parking on top of the high price of the hotel. Other hotels in Cambridge offer better value for money.
Royal Cambridge Hotel
Lovely hotel and room, however, the Internet which I had paid for did not work in my room.
During the night the heating was stopped and the room became cold.
There were 15 bags of coffee but surprisingly there was no tea bag in the room at all. On the reservation documents there was no information about the breakfast, whether I have requested it or haven’t. On the adverisement there was a different building on the FOTO, it was missleading. On the FOTO was a much nicer and cozier building.
I booked this hotel as we wanted to go Christmas shopping and have a meal out the night before in the middle of Cambridge.
Parking was not available so we had to park in a expensive car park and walk with luggage for ten mins. The room we booked was up in the loft with no view and a toilet that kept flushing non stop, the décor was tired and dark and the bath had a chip in it. We reported this and another room was found, this was a apartment, with inter-joining doors that could not be locked with the people next door so we could not leave anything in the room, they could walk into our room at any time. The décor was again tired with lights that did not work and fixtures missing, the bathroom woodwork was splintered and very sparse. In the evening we went into the bar for a drink and found the décor in there also tired with wallpaper coming off the walls. We was woken in the morning at 6am by a crying child, which lasted for two hours non stop, the people above us was also woken and started to get up and we could hear them moving about also, so we just got up early and left as soon as breakfast was ready. There is no service at breakfast, you have to fetch everything yourself. We will not stay here again and especially for how much we paid.
two night stay
Very expensive stay in comparison to facilities offered.
Room just about adequate but decoration needs attention. Toilet flush not working properly. Hotel offers reserved parking at an extra cost. However the car park is not sufficient to accommodate all vehicles of guests at the hotel, only having 22 spaces. As the hotel is situated on a main road with double yellow lines surrounding it this is far from helpful. Parking in Cambridge is a major problem so having a guaranteed parking space at a hotel is essential.
great stay shame about the breakfast!!
Both me and my wife have stayed in Cambridge many times, this been the first in this hotel, for us it was a very warm, friendly place to stay, the staff very friendly and helpful, our room was ok, a little outdated in that the décor is in need a refresh, plugs not working and hairdryer no were to be found.
Our major sticking point was the food, breakfast was buffet style, left to sit on heating plates or under warming lamps, grease was definitely the word!. Also the cost £13.95 each which when you compared that to Browns, on Trumpington Street, at £9.00 per person or a whopping £6.95 each at the Copper Kettle, on Kings Parade, where I may say the breakfasts are lovely and the lattes very nice and strong!!. To sum up a great place to sleep but better places to eat within 600 yards of it.