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86% would recommend it to a friend
I must say the bed was very comfortable but for the price paid i would expect larger than a double bed nowadays.
Anyway after a late night and looking forward to a lie in (we have 2 young children so never get the chance) we were woken very abruptly by the fire alarm!. I phoned reception to check if we really were being evacuated and received no answer which worried me. I went out into the corridor and a cleaner said there was a problem with the alarm and the building was not on fire, but this all ended our enjoyable experience at this hotel and the way it was handled by hotel reception staff was not at all professional. There was no mention of it at checkout until we mentioned it, and then an apology. I understand these unexpected things can happen at any given time but it was not managed properly by the staff which is disappointing. We would not choose to stay at this Hotel again in future.
Beautiful hotel, rooms are stunning..
expensive.. but stunning. When we arrived at the hotel, I was told that I hadn't paid for the room - however the email from late rooms clearly stated that my credit card would be charged at the time of booking.. so that caused some confusion. So check your bank statements. We had an issue - when walking back into our room after being out all day.. the room stunk of smoke.. none of the windows were open so no explanation as to why. after ringing reception they confirmed no one had been in our room, and offered to send a cleaner up with some air freshener - to which they did, however I didn't find this acceptable. a few squirts of air freshener didn't take away the smell. the only explanation i can think of is that it had come from the air con unit.
Great location !!!
Nice hotel, with a nice bar.
Miniutes away from tube into London and also has a few nice bars locally within walking distance. Pay and display parking near square so not too far. If staying over weekend. Streets are free from 1330 on Saturday and all day Sunday which is a bonus... Tesco express round the corner and some nice sandwich shops.
Superb hotel, great staff
Malmaison is one of those hotels that many people aspire to stay in.
It is a hotel that thinks ahead - for example, there are USB charging sockets at the side of the bed, for the phone ... genius yet simple. The beds are fantastic, the shower was great and the TV huge with a lot of choice. In summary, nothing to complain about and lots to praise. Well done Malmaison
Excellent hotel with excellent service :)
Good hotel rooms. Good location for business rather than leisure though
Bit of faffing on check in as I registered but the room was not ready.
On my return no registration card was found so no key ready. Worse though is the possibility that my personal details went missing giving anyone my address and knowledge I was not home!. Worrying.
Lovely london hotel
Stayed here as a base for a trip to wembley, really nice club room.
Friendly staff and food was delicious. Recommended.
Fantastic room, with no extras
Great hotel in convenient location, close to Smithfield Market.
The rooms are comfortable with good quality bed, lots of cushions and pillows. The bathroom feels modern and luxury, with a walk-in shower; although the mirror was in a recessed wall and so far back from the sink that it's difficult to see to shave. For a hotel in this price bracket, there's little in the way of extras. The complementary bathroom toiletries are basic. Many hotels at this price provide a complementary bottle of water but Malmaison doesn't. And you're forced to give your email address to log into wifi. Nice hotel, though. I'd stay again.
The Malmaison hotel was very modern and stylish.
Perfect for a couples night in a London or a night out with friends. The room exceeded our expectations. It was very clean and had everything you would need. The staff were very friendly and helpful. The food was delicious and the standard of service was extremely high. I would definitely stay in this hotel again and recommend it to a friend.