Our reviews are from genuine LateRooms.com customers. We verify that the customer has stayed before leaving a review.
77% would recommend it to a friend
Excellent hotel - BUT
No problem at all with quality of the accommodation but our stay was marred by one huge negative.
On arrival I left an envelope containing a large amount of cash for the receptionist to put in the hotel safe. When we came to check out the envelope had mysteriously disappeared. Hotel management have flatly refused to consider reimbursing me as they consider there 'could have been anything' in the envelope. As if I'd hatched a plan to defraud them by placing an empty envelope with them in the hope it would disappear. Arrogant and dismissive MD, matter now going to court.
Lovely position, nice people, however marked down by 5 items.
1, sink plug not working properly
2, dark bathroom, light in mirror not working. 3, filthy Windows (ground floor room so should be easy to clean)
4, all room safes in hotel not working, and no safe facility at reception
5, leaf blower used on the patio outside our room at 8am
Very nice hotel
The hotel was very nice and the staff were very helpful with us while we stayed .The room was very nice and comfortable to stay in .
Will be definitely staying there again.
Good accomodation West London
For the price I paid the standard of accomodation was excellent.
Good spacious room with double bed and sofa. TV was a decent size and the remote worked. I ate at the Hotel the first night and was disappointed as the staff were quick to take my order and log it into the till but then nothing arrived, how long does it take to pour a beer. Food finally arrived and was OK for the money. Second evening was an improvement in the ordering process and everything arrived promptly. Overall good value and worth considering if you have to stay in the locality.
Very welcoming staff
The Bridge Hotel Review
lovely staff, good value for money and spacious room
A very pleasant place to stay
Booked the hotel through late bookings.com & therefore got a jolly good deal on the room & a 20% discount on dinner.
We (my husband & I) did not know the area & simply took a chance on the hotel - we could not have been more pleased with our overnight stay. The hotel is right on the river & indeed the bridge, so the location is attractive & whiilst adjacent to the main road which runs over the bridge we were not all conscious of traffic disturbance (we did stay on a Sunday night in January) & there is ample free parking. Arriving at 4.30 p.m. on a Sunday we were warmly welcomed at reception & when we asked to change our room to one on the ground floor our request was dealt with immediately, with professionalism & coutesy. Our room was very pleasant, clean, comfortable & well appointed (it had everything you could need but with one exception - a mini-fridge would have been welcome) & we slept like logs. Staff in the dining room were attentive & we thoroughly enjoyed our dinner. We did not have breakfast (too full after dinner) but it smelt delicious & we were ver impressed with the information in our room that we could have had 'a to go breakfast' consisting of tea/coffee & a freshly prepared bacon/sausage sandwich for (I think) the bargain price of £2.50. I/we do visit this area on occasion, as do other members of our family & friends, & would most definitely stay again & recommend the hotel to others.
Nice hotel in a lovely setting, fantastic price with free covered parking, excellent customer service and good food.
Cher test bout house
The room was comfortable. The bath leaked a bit and the shower head should be cleaned.
This was a great hotel.
Comfortable beds, good facilities. Can't complain. Duplex room have nice space