Reviews - Novotel London Excel


7 Western Gateway, Royal Victoria Dock, LONDON, E16 1AA

Price From 334.10 AUD

View Rooms
Show map Close map


    • /
    • Clear

Customer Reviews

Our reviews are from genuine customers. We verify that the customer has stayed before leaving a review.

Very Good

All reviews (7)

86% would recommend it to a friend


Customer service


Food quality

Room quality


  • Jo J

  • October 2015

Weekend in London

  • Wilma G

  • August 2015

Treat yourself

We treated ourselves to a night in the executive room and thoroughly enjoyed the little extras it had to offer.

Just a short walk and a cable car ride away from the O2. We were very impressed with the staff at breakfast, they were super efficient and friendly.

  • T Luoma

  • June 2015

Good hotel

Didn't try the gym or the sauna regretfully.

Hotel itself is fine. If you're intending to visit the emirates airline or O2 or such this is very convenient location.

  • anthony w

  • April 2015

Novotel London Excel

Excellent approach to customers from all staff.


  • March 2015

Fab place to stay

We came away to London for the weekend for my sons birthday - I was delighted when we saw our accommodation, staff were so friendly on reception and restaurant.

Even xbox and apple macs to keep the kids entertained- EXCELLENT!!!


  • February 2015

Nice,comfortable Hotel. Much preferred Novotel Tower Bridge

Some of the Staff very friendly and helpful and some not so good.

Breakfast not great and not worth the price.

  • n adigun

  • February 2015

Novotel London Excel

I enjoyed our stay.

My boys were very comfortable. I especially liked the low toilet because it was easy for my little boys to use. The shower was great, I just wished I could detach the lower, smaller shower piece (hose) for more control.

I also thought the family room would be bigger, but we managed. Apart from the coffee, the breakfast was excellent. Im sure we will be back.