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67% would recommend it to a friend
Service very good as a whole with some Suprises.
Felt food could have beenm better quality but room and facilities were good.
The location and exterior were not matched by a room which was underwhelming.
It lacked character, luxury or charm, all the things I thought a hotel like this ought to offer. And there's just no escaping from the constant traffic rumble from the M20.
Lovely house in a beautiful setting
Lovely house and grounds with good food.
Would recommend booking a table early for dinner. Very helpful staff. Could of done with some air conditioning though - fan provided only just sufficient.
what a pity
The room was incredibly hot with no air conditioning unbearable like sleeping in an oven.
The member of staff who put the early departure paperwork under the door slammed the main door so hard that the building shook.
Staff were very efficient and polite - food in the lounge fairly average
A room for the homeless
My Wife booked a "Standard" room.
Booked in and we were taken to the "Wren" room.......Utterly horrible. Small bed, no chairs, sad worn out furniture, not antique - junkshop stuff. A TV you would expect to see left out for the dustman, no Wi-Fi. Worst hotel room I can ever remember bar none, utterly cheap and nasty. We were just about to march back down to reception before leaving, when a call was received to ask how the room was. You can guess my response. We were taken to an executive room "Shelley", which according to the website is a standard. It was none the less very comfortable. Dinner - amazing.