No Booking Fee, Secure Online booking, Price Promise
What's this?

Found the same room at a different price? Tell us, and we'll offer to match it.

Find out more

Reviews - Russell Court Hotel

2Visit England Assessed Hotel Ratings explained
Bath Road , Bournemouth, BH1 2EP
We would like to take this opportunity to introduce you to the Russell Court Hotel, Bournemouth. We welcome visitors the whole year round with its facilities and experience to cater for the variety of needs each season brings.

The Hotel is close to Bournemouth town centre and within easy reach of the resort's beautiful sand beaches, major shops, theatre's, cinemas, casino and Bournemouth International centre. We have a restaurant, bar, ballroom, 60 ensuite bedrooms, large car and coach park in forecourt, WiFi in all areas. Whether your stay is just for a few days or a longer period, you can be sure to have a very warm welcome at the Russell Court Hotel.

Cooked or Continental Breakfast is available to add as an extra after you choose your room.

It is Hotel policy not to accept single sex parties on Friday & Saturday (including stag and hen parties). The Hotel reserves the right to decline bookings at check-in which may have been made individually and/or separately but are part of a group.

The property does not accept cash and payment must be made using a valid credit or debit card. If card details of a third party are used for the rooms, the property will require an email from the third party authorising the property to take the payment from their card. Photo ID of the guest will required on arrival.

We charge a car parking fee of £ 5.00 per car per day (Van £10.00). Wi-Fi is chargeable £5.00 for 8 hours usage time; we do not accept 1 night bookings on Saturdays (minimum 2 nights stay).
We are a non-smoking Hotel

Picture of Russell Court Hotel, Bournemouth at LateRooms Rollover image to see larger view. Rollover image to see larger view. Rollover image to see larger view.
Overall score Guest rating scores since March 2013 Customer recommendation
Guest Reviews Based on 108 reviews
  • Customer service
  • Cleanliness of accommodation
  • Quality of room
  • Value for money
  • Quality of food
  • Family friendly
65% recommended this accommodation to a friend 68% would stay again
Filter reviews by guests
  • Customer service
  • Hotel cleanliness
  • Quality of room
  • Value for money
  • Quality of food
  • Family friendly

Value for the price of the room
Make sure you book online. As they up the price if you try and book direct with them

Reviewed by
Kevin U

From Portsmouth, UK
Who stayed in May 2014

Travelling alone

  • Customer service
  • Hotel cleanliness
  • Quality of room
  • Value for money
  • Quality of food
  • Family friendly

Worst experience ever. Will never go back or recommend friends. Not suitable for any getaway.
Worst hotel. Lazy & rude receptionist. Horrible customer experience. He was very dodgy & charged me twice. I had to pay with my overseas credit card in the time of worst currency rate. We requested twin room but got double room. Not being informed, we went up and have to come back down. He balmed us for not reading the fine print as the room is not guaranteed. We asked for our money back but he blamed lateroom. When we are heading out to dinner, I heard him he offering other guests, "whether they want twin or double". I complained in front of those guest and he said the rooms were already allocated. Then why are you offering the choice to them, I said. He said its his manager allocation. He didn't tell us check out time or breakfast time when we checked in. We were early for checkout because lateroom said 10 but on the card it said 11. We were late for breakfast but he blame us for not reading that card. I read the card, no info given, I only found out then that we are checking out early. I complained, asking to speak with a manager. He said the manager is not in town but we can come back at 12. I insisted that I will but I rather call the manager from hotel right then so I can enjoy the rest of my day in peace or he can refubded us breakfast fee, which is over price £10. In the end, he call the girl to give us "continental breakfast". We waited and waited got two pieces of toasts each. I found that very offensive and left. Now even more pissed off that they charged me twice. I think this indian receptionist is very lazy and dodgy. I will fight to get every cents back with breakfast refunded and Australian credit card fee reimburse. In lateroom, it saud wifi facilities exist but you have to pay ridiculous amount for. Surely in the fine print somewhere. Some one need to sack him or if he stayed, clearly the manager don't know how to train or manage their worker. I called this a scam. Lateroom please take this people off

Reviewed by
nathaporn e

From London, UK
Who stayed in May 2014

Mixed group

  • Customer service
  • Hotel cleanliness
  • Quality of room
  • Value for money
  • Quality of food
  • Family friendly

One of the best
We had two nights here while house-hunting & were amazed to get a third floor room, not only with a great sea view but with far more storage & a larger bathroom than we have had anywhere else for any price, let alone what we paid here. There was a lift & all the communal areas were smart & welcoming. One thing which bothered another guest was that visitors are expected to leave their room key each time they go out - this was of no concern to us as we had brought the minimum of luggage & were leaving nothing of value in the room,but obviously worries some people. We would recommend this hotel to anyone & will certainly use it again. Its a few minutes walk to the beach, the B.I.C. & the shops - whats not to like ??

Reviewed by
Ann D

From Lowestoft, UK
Who stayed in April 2014

Couple

  • Customer service
  • Hotel cleanliness
  • Quality of room
  • Value for money
  • Quality of food
  • Family friendly

Great hotel, good location and would stay again.
Had a two night stay at the hotel. Was a lovely hotel and great location. Room was warm and cosy!

Reviewed by
Emma S

From UK
Who stayed in April 2014

Couple

  • Customer service
  • Hotel cleanliness
  • Quality of room
  • Value for money
  • Quality of food
  • Family friendly

Lovely stay
We were very pleased with our room.

Reviewed by
S Gilsenan

From Abingdon, UK
Who stayed in April 2014

Couple

  • Customer service
  • Hotel cleanliness
  • Quality of room
  • Value for money
  • Quality of food
  • Family friendly

Rip off
Being charged £5 per night for parking left a very sour taste. Will not be going back and do not recommend it.

Reviewed by
Matt C

From Oxford, UK
Who stayed in April 2014

  • Customer service
  • Hotel cleanliness
  • Quality of room
  • Value for money
  • Quality of food
  • Family friendly

Stayed in this hotel twice now and it's great. It's minutes walk from the beach/ town center. The staff are friendly and helpful.

Reviewed by
Victoria M

From UK
Who stayed in April 2014

Couple

  • Customer service
  • Hotel cleanliness
  • Quality of room
  • Value for money
  • Quality of food
  • Family friendly

Frustrating that car park charges were not clearly resented on the website. Previous hotels in similar location offered better accommodation without car parking charges and supplied bath toiletetries.

Reviewed by
Ian P

From UK
Who stayed in April 2014

Couple

  • Customer service
  • Hotel cleanliness
  • Quality of room
  • Value for money
  • Quality of food
  • Family friendly

Exactly what I needed
I was in Bournemouth for one night, alone. This was exactly what I needed. The price was great, the room was comfy and clean. This might not be a perfect honeymoon hotel, it is old and the rooms reflect that - however it was comfy, clean and safe and the staff were just lovely. I checked in at the bizarre time of 2am and the staff were absolutely brilliant, upbeat and friendly even at that time of night! Exactly what I needed and I highly recommend for people on the road.

Reviewed by
E Selby

From Thatcham, UK
Who stayed in March 2014

Travelling alone

  • Customer service
  • Hotel cleanliness
  • Quality of room
  • Value for money
  • Quality of food
  • Family friendly

Great Value for money
Nice Hotel - owner checked us out & was much more interested in customer service. But room was nice and apart from towel rail and tv not working (that didin't matter to our stay) it was great. x

Reviewed by
V Perry

From Penzance, UK
Who stayed in February 2014

View Older Reviews

Reviews can only be left by customers of LateRooms who have booked and stayed at this property. All reviews are left in accordance with our conditions of posting.

All reviews posted are the opinions of people who have stayed at this accommodation, not of LateRooms.com. These opinions may vary greatly and should be considered alongside all the other information available for this property. If you have more questions regarding our guest reviews read our FAQS.

Prev 1 2 3 4 5 6 7 8 9 10 Next